Prerequisites for discovery

[sona12]

Hello,

Please help!

We are setting up discovery and CMDB for our client, they wish to know which classes are discovered by snow and the attributes. Can someone please guide here

Suppose I shared these classes will they all be discovered by ITOM??

Attributes also will be discovered??any OOTB attributes which are discovered by discovery??

[DilipKumar DJ · Accepted solution]

Hi Sona,

Go to ServiceNow CI Class Manager ( from menu) and you will find all the classes and attributes included in CMDB.  While most of the technical attributes will be discovered, Attributes which are functional like group, owner etc will not be discovered

[Appli]

Hi, please check this link.

Hope it helps.

[sona12]

Thanks  a lot both of you...suppose if client wants to add some custom fields so i can add in the ci class manager right??

[Appli]

Hi, there are multiple ways I believe

My favorite one: open any CI from the class in scope, add new Field to this class (Additional actions -> Configure -> Form Design), and then create new pattern steps to populate created field.

Hope it helps