I have been asked to discovery Kronos time clock devices. ServiceNow does not provide probes and sensors for these devices out of the box. After upgrading to Kingston, I started using credential-less discovery to create the CI. However, I need to cap...
Is it possible to view outages on the Dependency Maps in the same way they are presented in the form view?
Hi All, We have tried to access the below API from local browser. https://<instance>/api/now/table/em_alert We have the mentioned privileges evt_mgmt_admin, evt_mgmt_user, evt_mgmt_operator, web_service_admin, rest_api_explorer,rest_service, soap and...
Hi, Interested in comments, views, feedback on experiences integrating with Datto RMM. We are currently stepping through our ITOM journey (discovery and CMDB complete) - currently Service Mapping and want to prove out an end to end flow to Incident c...
Hello,Is it possible to create a report of Groups that do not have Users assigned to them?Thanks!
Hi, We are trying to discover Azure Kubernetes Services (AKS) clusters using the OOTB Kubernetes pattern. We have gone down the route of the Bearer token authentication but still unable to discover any clusters. Following the documentation, the 'Kube...
Hello Excepts, For Event management, Client have don net App software which collect the event from monitoring tool and visualize the client. Now client want to integrate dot.net Rest API to ServiceNow. Will it be possible to integrate Rest API with o...
I am need informticket reassignmentsation on Assignment Group changes. I am wondering how we can pull data on tickets reassignments.
Hi All, There is a particular requirement to set Unique identifier for each cloud classes for Identification rule so that duplicate Azure cloud CI is not created if anybody from cloud team manually creates a manual record in cloud tables for the same...
Hello, I have executed a couple of quick discoveries against one of our Linux Servers which contains a Sybase Database. Unfortunately, the database is not discovered. In fact, none of the Sybase Databases have been discovered on any of the Linux Serv...
Hi Folks, I need to set up API based discovery for AWS. I have already completed the Azure discovery setup(API + IP based). I am not able to find any document which provides API-based discovery(without a mid server) in AWS. My question is: Is it poss...
All the documentation explicitly states the service port network and transport configuration but does not explain whether it should uni or bi directional for Unix, Windows, and SNMP specifically but all is needed.
I am not sure if this is the correct forum, but would anyone be able to point me in the right direction to get some answers to the below question: Does ServiceNow allow for bulk data imports into the CMDB CI tables? I am wondering if the system allow...
We have a Simple List widget on the Requests page of our service portal that displays all Closed Incidents, it handily carries the header/title "My Closed Incidents," but is not a unique widget searchable by that name, it's just a simple list: I've ...
Dear Experts, We are integrating ServiceNow event management with Microsoft Azure. I am facing the below issue during the integration. "The alert record's status field remains 'Open' even after the event is cleared i.e. when the event comes with the ...
