Problem discover Azure datacenters

[maxton]

After configuring the account principles and then the Cloud Service Account under Cloud Management -> Service Accounts, I hit "Discover Datacenters". A few seconds later the "Datacenter discovery status" is updated with an error.

I can't find anything in the discovery logs but when looking in the System Logs -> All there is an exception generation

Failure to handle chunked result: com.snc.cloud.mgmt.modules.svccatalog.orchestration.BPOException: Failed to execute API - [object Object] (script_include:AzureAPIInvoker; line 38): com.snc.cloud.mgmt.modules.svccatalog.orchestration.result.StepResultHandler.checkCAPIReturnStatus(StepResultHandler.java:201)

com.snc.cloud.mgmt.modules.svccatalog.orchestration.result.StepResultHandler.validateResult(StepResultHandler.java:120)

com.snc.cloud.mgmt.modules.svccatalog.orchestration.result.StepResultHandler.process(StepResultHandler.java:68)

com.snc.cloud.mgmt.modules.svccatalog.service.impl.BlueprintOrchestratorImpl.handleChunkedResult(BlueprintOrchestratorImpl.java:62)

com.snc.cloud.mgmt.modules.svccatalog.service.impl.CloudOrchestrationServiceImpl.handleChunkCompletion(CloudOrchestrationServiceImpl.java:216)

com.snc.cloud.mgmt.modules.svccatalog.scriptinterface.BPOrchestratorServiceScript.jsFunction_handleCAPIResultChunk(BPOrchestratorServiceScript.java:100)

sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

java.lang.reflect.Method.invoke(Method.java:498)

org.mozilla.javascript.MemberBox.invoke(MemberBox.java:138)

org.mozilla.javascript.FunctionObject.doInvoke(FunctionObject.java:670)

org.mozilla.javascript.FunctionObject.call(FunctionObject.java:614)

org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2582)

org.mozilla.javascript.optimizer.OptRuntime.callN(OptRuntime.java:52)

org.mozilla.javascript.gen.sys_script_e99479820b0032003ad5c73ef6673acf_script_4432._c_executeRule_1(sys_script.e99479820b0032003ad5c73ef6673acf.script:3)

org.mozilla.javascript.gen.sys_script_e99479820b0032003ad5c73ef6673acf_script_4432.call(sys_script.e99479820b0032003ad5c73ef6673acf.script)

org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2648)

org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2590)

org.mozilla.javascript.optimizer.OptRuntime.call2(OptRuntime.java:42)

[Saketh]

Looks like an issue with the mid server.

Ensure all the mid server parameters are correct/create a brand new mid server.

[davidliu]

Hi Max,

Did you ever get to the bottom of this issue? We are seeing the same error and the MID Server definitely has AWS/Cloud Management Capabilities assigned to it.

Thanks

[pavanyuvi]

Hi Maxton,

We are facing the same issue, is there any workaround for this.we are trying to discovery datacenters.

Failed to execute API - Failed with status code and message: 407:  (script_include:CloudRESTAPIInvoker; line 138)

Thanks,

Pavan

[Tom Brown]

I know this is a very old post, and I ran across it while researching this error on ours.  The KB referencing this isn't searchable or accessible unless you are logged into the ServiceNow support portal.  I had opened a ticket about it and they directed me to a KB.  So to help deflect future needs to open support calls, I thought I'd put it in as a reply. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0891080

excerpt:

• Ensure that the MID server(s) used for Azure Cloud Resource Discovery have access to the following URLs:

*.windows.net
*.azure.com
*.azure.net
*.microsoftonline.com

Basically, your MID server can't reach the URLs for managing Azure.  Maybe firewall or proxy settings.   The article also has a link about customizing the MID server selection for Cloud Discovery, since the system today ignores specified MIDs for the Azure Service Principal credentials.