When logged in as a user with the sm_app_owner role and navigate to the service map view of an application service I can see a feature to submit a questionnaire. What is the business process for this?What all happens in the backend and are there any...
Hey recently while discovering on a windows server there was a problem of carbon black agent restricting executing of few scripts which were being run using our service account(Windows Servicenow) during the scanning of the machine the below are th...
I'm getting this error message when I try to [Test Account]. I've also attached the log file. I've gotten past this step with other accounts but this is the one I need to be using. Any suggestions? I'm meeting with my Azure counterpart tomorrow.
Hi Team, We have few Cisco Appliance in our environment. We ran the Discovery using SNMP for these devices. Discovery is completed with few errors. I can also see entry in CMDB table for this device but its not a clean discovery. Error-Not exploring ...
Hello all. I'm trying to set properly the Discovery by tags related to Azure CIs and need to understand how the cmdb_key_value table is populated. Mainly I think that Discovery does it because the 'Created by' for each element on this table is my Dis...
Currently we use the existing SCCM 2016 Integration spoke for a daily import of certain workstation records to the CMDB. With Paris, our good friends have released the Service Graph connector series, which clearly includes a new module for SCCM. I am...
Hi All I want to change the form design of an incident in a development instance.However, when I open the form design screen, it is grayed out and I cannot edit it.I tried changing the application to global, but that did not solve the problem.Please ...
Hello, Can we install MID server on Linux server as a non-root user?
I want to discover the following Database classes: Database InstanceDB2 InstanceMS SQL DataBaseMS SQL ServerMSFT SQL CatalogMSFT SQL InstanceMySQL InstanceOracle Instance I need the following information: 1. Which ports are needed for this discovery?...
Hi All, I have a need to assess our current Discovery Schedule as they have not been properly maintained over the years. I'd like to export the current schedules along with their IP Ranges, Lists and Exclusions. This does not seem possible via repo...
Hello All, We have a REST step in our action that makes a POST call and comes back with a response. We are trying to configure some error handling immediately after the REST step in the form of a simple script. If the status code is 200, the script s...
Where the data were stored for Request Item catalog variables?I want to fetch all the variables of request item in a single field by comma separated . Thanks,solutioner nowBhavesh Jain
I plan to have a few MID servers (cluster) that will handle both Discovery and Service Mapping. Our firewall team has a policy of locking down all traffic for any systems (internal and external hosts). I would need to provide them a list of firewall ...
I need to discover the following storage devices: Mass Storage DeviceStorage DeviceStorage HBA I need the following information: 1. Which ports are needed for this discovery? 2. What type of credentials (Windows/SSH/SNMP) are needed? 3. Any specific ...
Currently, the approvals entries are created in ServiceNow and email notifications are sent to Approvers. Approve and Reject hyperlinks are placed in the email. Approvers are expected to approve/reject using any of the below 2 methods Click the lin...
