Hi Team, We have installed the Agent Client Collector on Windows Machine, Now we are able to see the Installation Data, but we have found Multiple Serial Number types under the [cmdb_serial_number] table. We are not able to understand, what is the us...
Guys, good morning.Could someone help me with this error? MID SERVER is accusing this error for 4 days, I have already performed the following procedures to try to resolve:- Delete the Keystore folder- Delete the values of "parameter name =" keypairs...
Hello, I am creating an process for my organization to better manage discovery errors. During my discovery I have been reviewing the error reports from the CI Schedule Manager and the Discovery Dashboard. Discovery Dashboard uses the discovery acti...
Hello community,I would like to ask if you have more information regarding the following message:*in Mid Server - > Server Issues table*User USERNAME with mid_server role not associated with a MID Server. No login attempts within reporting period.I'...
Hello Community! As the Discovery Administrator, I've been tasked with gathering additional attributes about ESX Servers. After weeks of searching the Docs and the Community, and poking around our development instance of ServiceNow, I cannot figure ...
We are getting the following WinRM error despite adding this IP address in the TrustedHosts. What could be the reason?WMI query on host 10.x.x.y authentication failure. query: Select * From Win32_Process WHERE (ProcessId = 324708) error: Winrs error:...
Hi, could you help me to know what fields are updated by Default when Discovery it´s running please?
Hey guys, so I´m trying to discover some CISCO Switches via SNMP. The credential-test succeeds, so this problem should not be either the credentials nor the connection itself. But if try to discover them, I´ll get the following error report: Identifi...
How to run PowerShell script from ServiceNow? Hi, I have a PowerShell script(.ps1) which imports the user ID's from the active directory and creates a csv file in Mid Server folder. Today I am running the script manually using the command prompt(PS...
Hi Folks, In order to discover Kubernetes components, in docs the prerequisites mentions to create "Kubernetes credentials" and for advanced authentication, use a bearer token. https://docs.servicenow.com/bundle/orlando-it-operations-management/page/...
Hello, We recently upgraded to Paris and are now starting to use Dynamic CI Groups. We are grouping together CIs that would need to go into maintenance at the same time for changes (I.E. Division ESX servers). In the past we were using Technical Serv...
When I run a Discovery Schedule, "Alive, not active, not classified" Devices appear in the Discovery Results whether "Include Alive" is checked or not. How can I remove the "Alive, not active, not classified" Devices from the Discovery results? Backg...
Hello experts, We are trying to discover HP ILO Out of band devices but we aren't able to discover those ,is there specific classifier or pattern available out of the box which we can use to discover these devices . These devices were first discove...
Hi All, I have a requirement to discover mobile devices. Based on the analysis, mobile discovery shouldn't happen due to existing functionality. I have a device in Intune. I can see service now store is having a plugin to achieve and a subscription i...
Getting Insufficient administrative privilege error while running ServiceMap on CitrixXenapp. User has admin privilege on the host machine. Please help. Executing WMI command on host: 10.xxx.0.xxx, command: powershell "Add-PSSnapin Citrix.Broker.Admi...
