Dear people, I'm admin and I can see the Health Tracker and findings, but other colleagues cannot, they cannot see the Health Tracker menu and of course the Findings. Do you know which role needs to be applied?
I need to limit Discovery for one MID-server so that it only uses one Discovery Range Set, but I can't seem to figure it out - or if it's possible. Figure 01 - Discovery Range Set, with 139 IP entries Looking at the MID server I only see the option t...
We are planning to bring the Mobile data to CMDB through Mobile Iron integration. Wanted to understand under which table to we can update this information and also what would be the main attributes we need to consider. Will IMEI number can be consi...
Can anyone explain how to integrate SCOM with ServiceNow Connector in the Event Management process?
Hi All, We are using ServiceNow discovery and we have a requirement to discover VMWare vCenter Photon Operating system but ServiceNow OOB doesn't support the Discovery of VMWare vCenter Photon Operating system as we do not have OOB probe and sensors ...
Hi Community, I need help on setting up the mTLS for Mutual Authentication between MID Server and ServiceNow instance. I have went through few links in order to achieve this but yet, no luck. I'm asking here to seek for advise and guidance on how to ...
HI Team, Can any one suggest ,how do i find out what all the discoveries are using probes. We have migrated to pattern long back (Orlando). Now as the deletion strategy works only in patterns and not on probes. https://docs.servicenow.com/bundle/sand...
I have a task on me to discover +2000 printers on some subnets that we currently do not run any discovery on. The printers are found by SNMP probe. By using a SNMP behavior I would still discover other network devices on those subnets, some devices t...
I'd like to configure an Alert Management Rule with a Workflow (not a Flow) for remediation purposes.I'm not able to figure out how this is intended to be used though, and I also can't find any documentation on it. Is anyone able to assist/point me t...
Windows Server discovery through WinRM Do we need to import/install certificate in MID Server, If we want to use WinRM over HTTPS. by using Port # 5986? We have followed the doc https://docs.servicenow.com/bundle/rome-it-operations-management/page/pr...
What is the role of "Related entries" in CI identification rule ? Why it is required if we select "Independent" check box ? Since the CI will not be dependent of any other CI, then why to create Related Entries for an independent identification ?
Hi All, I'm looking to see if anyone has come up with good Discovery identifiers for servers when you have a mix of both a physical and virtual environment. Scenario 1 - Servers might move from Physical to Virtual. In this scenario, the hostname/IP s...
As per the KB0696858, the "CPU count" in ServiceNow means the number of physical CPUs (sockets). In this case 1 socket.Ref: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696858It appears ServiceNow doesn’t have a separate f...
Hello, We are using AD service Account for MID server used by Discovery. The service account is getting locked out frequently. Unable to find the root cause as no much logs from AD is available. Does anyone faced the same issue, pls assist ! Rega...
Hello Community! I have an issue regarding the retrieval and mapping of OID 1.3.6.1.2.1.1.4 sysContact reference info (oidref.com) via the OOB "SNMP - Printing" Probe. I see the sysName, sysDescr, and sysObjectID from the "SNMP - Classify: 9 OIDs" XM...
