Hello All, I would like a way to update the CI of the windows server whether the VM instance for this server shows Off/On/Paused. This will help me to easily know why certain CI's are not being updated through daily discovery. We currently use the...
Hello All, I have a query, during a discovery of a IP switch I faced a CI Identification error. The error is defined as follows, can someone please help on this urgently? "Found duplicate records in table [cmdb_ci_hardware] using fields [name],To...
All, Is there an easy way to just get the parent table of a current table? I have an array of model categories - cmdb_ci_win_server, cmdb_ci_linux_server and cmdb_ci_server. In this scenario, cmdb_ci_server is the parent of both the other model categ...
Hello, When some devices have multiple IP address, each time the device is discovered, IP address is changing. I see that by default the property 'glide.discovery.enforce_ip_sync' is TRUE. I dont understand why SerivceNow has made it TRUE as default ...
We have set the property WMI is trusted host name source: to True. But in the discovery logs for some hosts we are seeing the following error; TrustedHosts on MID server host does not include the target host, FQDN cannot be determined via reverse D...
Hello All, I am trying to Create Notification from SNOW Simulator. When I try to submit I get message : "This notification will not be generated as configured. Select a value for Insert or Update before submitting.". Can someone help me on this ...
Hi All, I want to understand the functionality of completeness of CMDB health dashboard.When I checked in base configuration table (cmdb) ,there is no mandatory field .Do i need to make fields mandatory in Base configuration table .If yes then which ...
In Service Now UI, Can we assign manager for a user? Or will it only get the manager information through LDAP only?
In the process of running Discovery on a two-node Windows cluster, four server CIs are being created: One for each node, plus one with the Cluster IP address and one with the availability group IP address. The final two are being added via Credentia...
Hi Community We're currently trying to map an application in our Citrix environment. We have the Host / Port / Icon Path and URL details for the XenApp or Presentation Server Entry Point. The map we get is below but we're not getting the applicatio...
"No process detected on host, 10.1.XXX.XX, that is listening on port 19,000." - Getting this error while doing an application (Hyperion Application) mapping. What should be the approach to fix the issue.
I am receiving email alert only when any new incident is assigned to my group, not on the basis of on-call Scheduling definition(see attached image).the rule defined is: Primary person will get email 3 times on 15 min interval(0, 15 and 30 min) if no...
Hi all, I am having a query related to the name ,Host name ,DNS Domain and FQDN fields of a CI. How these fields are getting discovered and what is the relation between them. I know there are some properties which determine these. As far as i have ob...
Hi Discovery is creating loads of records in core_company table We want to turn it off How can i go about doing that? Regards HEtal
Hi All, We are adding users to an AG Group by using PowerShell Activity and getting the error message as “An internal error occurred HRESULT: [-2146233087]”. It is working properly when both user and group are in the same domain but when the user i...