Publish option missing from reports

KLynch
Kilo Contributor

Hello

We have recently inplemented Service-now and I have been looking at the reporting capabilities.

I created a report and used the Publish option to get the relevant URL to see what the format was like. However, now when I go back into the same report I no longer have the option to publish it, and therefore can not generate a URL.

Is it only possible to publish a report once?

What do I need to do to obtain the report URL so that I can send it out?

Any help gratefully received.

Karen

3 REPLIES 3

benn23
ServiceNow Employee
ServiceNow Employee

You should be able to do the following to get the URL for that published report...
Navigate to the "Administration" module under the 'reports' application. If this module is not visible on your instance, just right click on the 'reports' application, choose 'edit application,' and set the 'administration' module as active.
After refreshing your left nav, it should show up.
Find the report you've published. Right click on it and choose 'copy to clipboard.'
You should see something similar to this:
https://your_sn_instance.com/nav_to.do?uri=sys_report.do?sys_id=4875b140c611227b0182454ee743c7d7

Grab that sys_id (4875b140c611227b0182454ee743c7d7)

And paste it at the end of this link (replace "your_sn_instance" with your instance name).
https://your_sn_instance.com/sys_report_display.do?sysparm_report_id=4875b140c611227b0182454ee743c7d7


KLynch
Kilo Contributor

Thanks for your help.

I found that right clicking on the report also now also produces an option "Show Published URL" which gives the full URL for the report.


Himanshu Gupta1
Mega Guru

Hi

 

Please go to System Properties

serach for this property glide.report.published_reports.enabled and make the Value as true bydefault it will be false and you will not see Publish option make it true and you will get your option

 

Please mark answer helpful and correct if issue Resolved

 

Best Regards

Himanshu Gupta