Dear Experts! I have a business rule which is to update certain missing attributes of a computer CIs. The business rule runs as expected whenever the CIs are created manually. But the BR does not get triggered whenever the CIs are discovered via a d...
Hello I hope this is the right forum for this request. I am trying to configure Servicenow to help me manage my certificates. To this end, in my development environment I installed the following plugin Certificate Inventory and Management - which wa...
Team, In application Finger printing, ML suggests "Connection suggestions"; beside others "Policy based Rules" is one of the influencer for the suggestions. My question is what else is considered for the suggestion decision ? is there any role for s...
Helloes... I am trying to configure the Azure Cloud discovery schedule, however, getting following error: Required attribute install_status is missing for CI Type cmdb_ci_cloud_service_account The fact is that this attribute 'install_status' is avai...
Hello. I've been trying to complete the Discovery Fundamentals course, but the simulator tasks have done some weird things, such as removing changes that were made previously or not allowing steps to work that should be working. For example, the ta...
Hello, We have found out the existence of the "Alerts Console", which shows the current Open alerts and auto refreshes every few seconds:https://<servicenow-instance>/nav_to.do?uri=%2F$sa_alerts_console_view I have several questions about this: 1) Do...
I am trying to configure the mid server, this is showing in DOWN in the ServiceNow dashboard status and when I check the logs, they are following - 01/31/22 16:40:22 (017) StartupSequencer WARNING *** WARNING *** OCSPCheck HTTP status: 470, error me...
Good morning, I'm working on mapping our Business Services, IT Applications, Service Offerings, etc. but then I came across the Software and Applications module. Does anyone know exactly how this table is supposed to be used or what its supposed to b...
I'm trying to track down an issue where installed software is not being discovered on certain Linux servers. I'm wondering if the issue is related to my SSH credentials and the sudo commands necessary for collecting the information. Can someone sh...
Hi All, I working on a pattern, where i have table which contains multiple config file path, say 15. Now i need to see the content of all config file. Is there any way i can do this. One option which i can think of is "Transform table" where i can ad...
We have a requirement to get ALL of the installed printers from a machine. In debugging the Windows OS - Desktop processes we can see that it is only finding the local printers and not the mapped network printers. Has anyone ran into this and found...
I heard many times for for creating index for tables and fields to improve system performance. When I check in wiki it explains indexing a field set it to store unique values therefore avoid duplicate entries but not sure how does index creation help...
Need to activate Discovery Plugin but "Unfortunately the plugin was not activated" then what is the solution for this?
Hello , (can we find out what schedule farsc4 is in?) CI farsc4 is running under which schedule in discovery
Hi, Is it possible to run DNS lookup to a specific hostname from the server-side scripts? My intention is trying to identify if a hostname which is existent in the CMDB is still valid (registered in DNS) or not (usually identified as Bad Hostname). T...
