Resolved! Installation of MID server as a non-root user on Linux servers?
Hello, Can we install MID server on Linux server as a non-root user?
Forum Posts
How to discover database instances?
I want to discover the following Database classes: Database InstanceDB2 InstanceMS SQL DataBaseMS SQL ServerMSFT SQL CatalogMSFT SQL InstanceMySQL InstanceOracle Instance I need the following information: 1. Which ports are needed for this discovery?...
Discovery Schedule - Export
Hi All, I have a need to assess our current Discovery Schedule as they have not been properly maintained over the years. I'd like to export the current schedules along with their IP Ranges, Lists and Exclusions. This does not seem possible via repo...
REST Step Error Handling
Hello All, We have a REST step in our action that makes a POST call and comes back with a response. We are trying to configure some error handling immediately after the REST step in the form of a simple script. If the status code is 200, the script s...
Resolved! Where catalog variable's value are stored ?
Where the data were stored for Request Item catalog variables?I want to fetch all the variables of request item in a single field by comma separated . Thanks,solutioner nowBhavesh Jain
Resolved! MID Server Outbound Ports
I plan to have a few MID servers (cluster) that will handle both Discovery and Service Mapping. Our firewall team has a policy of locking down all traffic for any systems (internal and external hosts). I would need to provide them a list of firewall ...
How to discover storage devices?
I need to discover the following storage devices: Mass Storage DeviceStorage DeviceStorage HBA I need the following information: 1. Which ports are needed for this discovery? 2. What type of credentials (Windows/SSH/SNMP) are needed? 3. Any specific ...
Resolved! As an Approver, I need the Approve and Reject buttons placed in Email Messages for the Software Installations
Currently, the approvals entries are created in ServiceNow and email notifications are sent to Approvers. Approve and Reject hyperlinks are placed in the email. Approvers are expected to approve/reject using any of the below 2 methods Click the lin...
Resolved! UI Action- Action Name
Hi All,Please help me understand what is the use of the Action Name in a UI Action form? Thanks in advance.
Resolved! Why MSSQL Discovery creating duplicate instance records?
Hello, We are facing an issue with duplicate instance records within the MSSQL server instance records. We've recently started development on MSSQL Discovery to populate some additional information and to get AG, mirroring databases, clusters etc. Fo...
Best Practice for Naming Convention to Define Business Service in Service Mapping
Hello. I'm a newbie in the world of ServiceNow, and my organization is in plan to implement Service Mapping. I would like to know if there is any real-world best practice for naming convention to define Business Services in Service Mapping for diffe...
Resolved! Why do I have over 500,000 network adapter ci's in cmdb
I only have about 20,000 computers, servers, and network devices in the cmdb, but have over 500,000 network adapter ci's. Is this normal, or is there something I don't have configured right?
Resolved! Credential Less Discovery Functionality
Hi, I can see during discovery automation jobs, most of the devices gets created/updated through credential less discovery process which only contains IPs and Names into respective CMDB tables. Also I can see both IPs and Names contains same value (I...
Configuring Instance Connection for vRealize Operations with this error: Connection test failed: vRealizeJSv1 Connector Test Connection response code: 401
Configuring Instance Connection for vRealize Operations with this error: Connection test failed: vRealizeJSv1 Connector Test Connection response code: 401
relation and/or reference table cmdb serial_number is not a known ci type. check the discovery logs for more details.
Hi, When I run discovery for network devices, the device get classified but CI field is empty.Then I checked the discovery log, I could see network pattern is failed. So i started debugging and found this error "relation and/or reference table cmdb s...
