Resolved! How to Trigger " Schedule Jobs" by ATF( testing-Automated Testing Framework)
Hi, Can any one please guide me how to call Schedule jobs by using ATF
Forum Posts
Resolved! Recommended approach for Storage Discovery Credentials
Hi, I see that in the below article it is mentioned that to use CIM Server for Storage Discovery. But it is not very clear in the documentation. Can you please help me with the below question? What is the recommended approach for Storage Discovery fo...
Resolved! Replacement for Help The Help Desk (HTHD)
Hi, With Help the Help Desk being depreciated in Orlando, has anyone seen any information on what may replace it (apart from getting Discovery)? I've seen on another post a mention that it "will soon be replaced with a new technology (in) coming rele...
Discovery Agents
This may in fact be a *stupid* question, but a customer is asking it of me, and I do not want to base my response on only my own knowledge of Discovery. The target for Discovery for this customer is GCP. They are claiming that they "read somewhere" ...
SCOM Connector and 2019 Compatibility
Hello, I found this article stating how to configure the SCOM Connector for the New York release of ServiceNow and it does not list SCOM 2019 as supported. This article lists SCOM 2019 as supported but is for the Orlando release of ServiceNow. I have...
Resolved! How do I auto approve a request in Flow Designer?
How do I auto approve the request in Flow Designer? I want the Request to be automatically approved so it will go straight to asking for item approval. My flow is working as expected except for the request part. When I make test a request it says:...
Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: AWS Datacenter identification, error: Match step predicate is not matched.
Hi team, I am facing this issue while selecting Schedule discovery --> Discovery Manager/cloud discovery --> New --> Add account--> Select Datacenter (Error) . Identification sections in pattern failed: section: AWS Datacenter identification, error: ...
Why does Discovery classifies IDRAC devices as Out-of Band devices in ServiceNow
Discovery classifying IDRAC as Out of bad devices.Can anyone explain why does it do so?Are IDRAC devices supposed to be out-of-band devices in ServiceNow?
Resolved! How do I set a custom homepage as the default for an assignment group?
Hello.We're implementing ServiceNow for our service desk and I'm trying to do something that seems like it would be simple - create a custom home page and make it the default page for a specific group of fulfillers. I've created the page, but I can...
Tags discovery for Azure cloud based discovery
Hello Everyone, I need to map the azure application service through tags. The question is when we run an azure subscription-based discovery OOTB we will get tags added to the Azure resources. if tags are not added to discovery, how do we discover the...
Resolved! Adding target to blacklist. No valid credential found for types [SSH Password,SSH Private Key] -
Hello team, While doing Linux server discovery using ssh private key credentials: i am getting below error: Adding target to blacklist. No valid credential found for types [SSH Password,SSH Private Key] Also i was able to able to login to the targe...
Resolved! Credentialless Discovery Network Device
Hello, I have confirmed the operation of "credential less discovery""Pattern Launcher: Credentialless Discovery Network Device"In "7. Terminate If sys_class_name is undefined (null or eos)"It will be an error. I am investigating the above cause, but ...
REST Step POST Flow Designer Error
Hello All, We are getting the following error on making a Post REST call to certain endpoints- Operation(Failed Delink Request Monitoring Subflow.ef25c0cbdb0ae0106e556e8cd396195b.a62540cbdb0ae0106e556e8cd396190c) failed with error: com.snc.process_fl...
Discovery Pattern Failure
I ran a discovery, and below is the error that I received. Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: discovery, error: JAVASCRIPT_CODE_FAILURE: Caused by error in Ad hoc script EvalClos...
SNMP credential passes / Shazzam doesn't see 161
Using Istanbul...Strange issue here. When testing an SNMP credential against an IP, the credential test passes which also confirms port 161 is open between the MID server host and the target IP. Also, using the command line utility "snmpget" on t...
