Question on removing seconds in the time display field

tjschmitt
Tera Guru

We have date and time fields on several forms in ServiceNow and in a majority of cases, the seconds field is not valuable information for us.   For example, when someone is scheduling a change, we're not tracking the change down to the second but from a system perspective, it's very helpful to see the seconds when reviewing log or audit statements.

 

From what I can tell, you can edit a system property to remove the seconds field but the change is universally applied in the application.   I was hoping that there would be some sort of field attribute where we could remove the seconds field on certain data / time fields in ServiceNow but it seems like you have to change the formatting for everything.

 

Anyone every remove the seconds from the date time format or have any advice on which way to go?   Better yet, is there a way to hide the seconds field for some fields?

5 REPLIES 5

Hi - if you do this is there anyway to still see see seconds in the logs - I'm thinking this is important for e.g. in email logs seeing what inbound actions processed first and when etc.? Thanks.