Resolved! Certificate Discover type is not showing in the discovery schedule.
We have installed ITOM visibility application that includes certificate and inventory management but when clicked on new its not showing certificate Discover type
Forum Posts
How to change the "Flow Execution" details in Subflow
Hi All, We have been seeing the "alert Execution details" for an Alert management rule history or the Sub Flow execution details with a user name as created by as shown here: We are looking for a help in this case, if is there any possibility to cha...
Agent Client collector Flag
Hi, I am trying to create major and minor check parameters for windows os events disk check policy, anyone knows what flags should be specified? I tried searching for docs as well now learning course, but did not get any clue I tried adding -j in com...
Bi-directional for SolarWinds
Hi All, I am trying to integrate SolarWinds Bi-directional with SNOW. There is one checkbox on pull connector for bidirectional which is not working. Provide me any suggestion so that I can enable the Bi-directional. Thanks & RegardsMirza Saquib Beg
How to Integrate Zabbix with ServiceNow via MID Server
I want to collect events from Zabbix and manage them in ServiceNow.We will use Connector Instances to collect events from Zabbix. The MID Server will gather the events from Zabbix and then link them to ServiceNow.【Question】What configurations are req...
Retired date field for virtual servers
Hi All, I trust this email finds you well.I have a requirement to add a "retired date" field in the cmdb_ci_server class to store the date a server is retired.The discussion is, where to add that custom field OR using the out of the box one. OOBThe o...
Discovery Failing for SAP Applications on Linux server
Hi all. I am able to discover my Linux server but the following on my Linux server is not getting discovered SAP applications,SAP HANA Database,SAP HANA DB Catalog.here are the discovery logsPlease suggest how i can discover them.I have been using in...
Monitor Specific Drive under Agent Client Collector Windows Disk Check
Team,We have requirement to monitor only specific drive / or ignore specific drive (Like drive G:) from Agent Client Collector windows disk check policy. -i or -r options which mention in example can work?
ServiceNow Discovery possibility of creation reports/dashboards based on the scan results
Hello, Does anyone managed to create a report/dashboard for unsuccessfully scanned CIs which include error message from Discovery Status > Devices > Issue (Details) > Short Message?
PostgreSQL Instances[cmdb_ci_db_postgresql_instance] version field populated with "finished" value
Hi everyone! I have a problem regarding discovery results of postgreSQL, after discovery, why's the version field of cmdb_ci_db_postgresql_instance was populated with "finished" value instead of actual version? Has anyone here experienced the same is...
createOrUpdateCI failed error while transforming the data
Hi All,I need to import the data in "cmdb_ci_endpoint_nat" table and also need to apply IRE so i have written onBefore transform map script as below :(function runTransformScript(source, map, log, target) {// Call CMDB API to do Identification and Re...
How to create Service map for Active directory
Hi all,I am trying to create a service map for Active Directory. I have below questions ,- What entry point is required ?- Does domain admin rights are requires?- Please provide steps to create a map for Active Directory application.
Virutal Alert Creation - Event Management
Hello Everyone, I have a problem in primary alerts (i.e., Virtual Alerts created by SNOW). I was working on Tag based alert clustering, I can see there are more than 1 primary alert is being created for a group of Secondary Alerts. Lets say for an ex...
Creating a Hierarchical Structure with Tag-Based Mapping
I want to create a service map that represents the hierarchical structure of a data center using tag-based mapping. I am envisioning a hierarchical structure of CIs like the one in Image 1. However, when I actually run the tag-based service mapping...
discovery Probes vs Patterns
Hello, I am trying to understand, when are probes and patterns being used in servicenow discovery and how to identify from the current configuration , whether it uses probes or patterns? Any help will be appreciated. Thanks!
