We are trying to implement ci lifecycle management in our org can someone shear standard best practice to for implementation.I will also like to know about ci action(statemgmt_ci_actions) and "CI Lifecycle Management - Restore Internal State Manageme...
CDL Install Status discrepancy where Most recent discovery is less than 2 days.Some servers are immediately went to retired state, if server is alive. Please help me how to resolve this issue.
Hi - In the CMDB Workspace product page, it is specified that CMDB 360 requires an ITOM Visibility entitlement. In the scenario where a customer does not have any ITOM Visibility products, but still wants to leverage IRE, Discovery Sources and Mult...
Hello my friends, We have a Service Catalog form for users to submit Shared Mailbox request and our automation script automatically adds the "@domain.com" suffix. When users ignore the tooltip that warns them to not add "@domain", the script fails.To...
Hi All, Can we enable email property in PDI? I have to test my inbound email action before release it to production is there any other way ??
Investigate which integration tool is creating CIs without the minimum required fields in the server class.
Hello everyone,Hope you are doing well!I am trying to access Nowlearning virtual server of Discovery Fundamentals course. I am getting the following error.I used to get this error, when the instance is Hibernating. Once it wakes up, I was able to acc...
Hi All,In my environment, IP address of servers keep on changing. Hence, the same IP address could be allocated to another server after some time which makes it difficult to troubleshoot in case of any discovery related issues.Can anyone explain :-1....
Hi All,We are receiving events from MID SNMP Trap Listener configurations. Events are not following standard structure in the additional information. Can anyone help to understand how we can categorize the same before creating event rules?Thank You!R...
Hi, In Rest message I'm using POST method and I need to get 200 response. But I facing the following issue HTTP Status: 0 Error Message: "Request not sent to uri= : org.apache.commons.httpclient.HttpException: javax.net.ssl.SSLPeerUnverifiedException...
I cant find Software Asset Management – Machine Learning Normalization (com.sn_sam_ml_normalization) in list of plugins even though we have SAM pro?
As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those s...
Hi all, How we can use Script in Flow Designer for creating Change Task? Thank you,Aryna
I have a problem with the Identification Rule in the SAP SID class (cmdb_ci_sap_sid). The name of the SAP SID is not unique. And unfortunately I don't have another unique attribute that can currently be read out via horozontal discovery. How do you d...
Hi All,please go through the URL :-https://www.servicenow.com/community/itom-forum/populate-exiting-data-in-other-field-and-keep-caste-field-as/td-p/3057625 I have run the fix script, It is working for most of the records but for a few records it is...
