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CMDB CI lifecycle management

We are trying to implement ci lifecycle management in our org can someone shear standard best practice to for implementation.I will also like to know about ci action(statemgmt_ci_actions) and "CI Lifecycle Management - Restore Internal State Manageme...

CMDB 360 and the ITOM Visibility Entitlement requirement

Hi - In the CMDB Workspace product page, it is specified that CMDB 360 requires an ITOM Visibility entitlement.   In the scenario where a customer does not have any ITOM Visibility products, but still wants to leverage IRE, Discovery Sources and Mult...

Can we enable email property in PDI?

Hi All, Can we enable email property in PDI? I have to test my inbound email action before release it to production is there any other way ??

Aryan by Tera Contributor
  • 621 Views
  • 3 replies
  • 0 helpfuls

Resolved! Error during RDP of nowlearning Virtual server

Hello everyone,Hope you are doing well!I am trying to access Nowlearning virtual server of Discovery Fundamentals course. I am getting the following error.I used to get this error, when the instance is Hibernating. Once it wakes up, I was able to acc...

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IP Address of Servers keep on changing

Hi All,In my environment, IP address of servers keep on changing. Hence, the same IP address could be allocated to another server after some time which makes it difficult to troubleshoot in case of any discovery related issues.Can anyone explain :-1....

Resolved! How to categorize SNMP events before creating event rules?

Hi All,We are receiving events from MID SNMP Trap Listener configurations. Events are not following standard structure in the additional information. Can anyone help to understand how we can categorize the same before creating event rules?Thank You!R...

Ganeshm1 by Tera Guru
  • 846 Views
  • 2 replies
  • 0 helpfuls

Help on REST with error : Request not sent to uri = :org.apache.commons.httpclient.HttpException: javax.net.ssl.SSLPeerUnverifiedException: peer not

Hi, In Rest message I'm using POST method and I need to get 200 response. But I facing the following issue HTTP Status: 0 Error Message: "Request not sent to uri= : org.apache.commons.httpclient.HttpException: javax.net.ssl.SSLPeerUnverifiedException...

SriRamSaiN by Tera Contributor
  • 12813 Views
  • 8 replies
  • 3 helpfuls

CMDB - Orphan Rule

 As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those s...

Fix script does not work for a few records.

Hi All,please go through the URL  :-https://www.servicenow.com/community/itom-forum/populate-exiting-data-in-other-field-and-keep-caste-field-as/td-p/3057625 I have run the fix script, It is working for most of the records but for a few records it is...

1_DipikaD by Kilo Sage
  • 454 Views
  • 1 replies
  • 0 helpfuls