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Demand Approvals

For demand (dmn_demand) on now mobile approvals are there, if user clicks on Approval/rejection we need to provide reason for approval/rejection.Similarly I want to have it for esc portal.On esc portal we have approvals, if we click on approve/reject...

Uploading multiple MIB files

I'm not sure if this makes sense, but when uploading MIB files, is there a requirement to upload each MIB file to a single record under MID Server> SNMP MIBs? Can multiple MIB file attachments be made to a single record? It seems quite tedious to upl...

Marcel H_ by Tera Guru
  • 2146 Views
  • 4 replies
  • 1 helpfuls

How to collect logs from HLA data input?

Hi all, I want to collect rsyslogs from my linux servers by HLA.I made "Data Input", "Data Input Mapping" and "Data input Preprocessor"Also check test result from Raw Input Samples.I thought I could check logs in logviewer if I did this step. Is ther...

Hank Woo by Tera Guru
  • 628 Views
  • 1 replies
  • 0 helpfuls

Linux CI identification issue

Hi all, While running discovery of 5 Linux CIs, 2 of them are not getting discovered and I've attached the payload error. It's happening at the identification stage, as seen on the snippet attached. It is using the identify rule for the table dscy_ro...

Set the Mobile phone through script (Phone Number (E164))

Hi All, For a user in the sys_user table, I have the field mobile_phone, of type Phone Number (E164).I am working in the background script to update the value of the number to any number. eg. 91 5658874526. This should ideally work as I am getting a ...

TanayaGavande_0-1722619525624.png TanayaGavande_1-1722619641743.png

Conflict Detection Banner on Change form

Hi All, I have a requirement where, I have to show a info message at the top of the change request form.If the Change has any conflict detected so when some open the change the banner will show as "Change has conflict" Can anyone help me on this?

Aryan by Tera Contributor
  • 277 Views
  • 1 replies
  • 0 helpfuls

Service Mapping - Account Level Tags

Hey Community, I am working through a large Service Mapping experiment in my organization and we have several layers of complexity that have made Service Mapping initiatives in the past rather difficult. We are at a better spot in terms of maturity t...

postgreSQL version set to "Finished"

Good day fellow Devs,I have encountered a problem during Discovery of postgresSQL. After discovery was completed, in version field of postgresSQL instead of the version 9.4 it set to "Finished". Could someone tell me how this work and how to fix this...

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Reverting back to previous Stage

I had a co-worker close a task linked to a RITM by accident. This ultimately changed the Stage to completed. Is there a way to revert it back to a previous Stage?  If not, is there a way to create a new task off of a RITM that already exists?

Resolved! MID Server cyberark AppProviderUser.cred file missing

We have Cyberark configured on our MIDs for a couple of years now but recently one of our MIDs stopped communicating with Cyberark.  The Application Password Provider service had stopped and when restarting, it immediately stops.   The AppConsole.log...