Questions about HAM normalization
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11-15-2023 06:13 AM
Hi,
Couple of questions regarding HAM normalization when using Content Library for IT Asset Management:
-In SAM normalization you can create a pattern normalization rule but this not available in HAM normalization. Is there some similar way to achieve this in HAM normalization?
-If you manually normalize a model, what happens when a CI is once again discovered? Does it create another model that is not normalized?
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11-15-2023 10:54 PM
Hello @Anakov,
Please refer to the below link's:
https://www.servicenow.com/community/sam-blog/what-is-hardware-normalization/ba-p/2285107
https://www.servicenow.com/community/sam-forum/sam-normalization/td-p/2393557
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik
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11-16-2023 06:07 AM
Why would you even bother to post this message? @Abbas_5 you just copied some random links that have nothing to do with the question asked. We really need thumbs-down button to this forum.
Someone else that has real input regarding the question asked? I am also very interested about this.