Questions about HAM normalization

Anakov
Tera Contributor

Hi,

 

Couple of questions regarding HAM normalization when using Content Library for IT Asset Management:

 

-In SAM normalization you can create a pattern normalization rule but this not available in HAM normalization. Is there some similar way to achieve this in HAM normalization?

 

-If you manually normalize a model, what happens when a CI is once again discovered? Does it create  another model that is not normalized?

2 REPLIES 2

Abbas_5
Tera Sage
Tera Sage

Hello @Anakov,
Please refer to the below link's:
https://www.servicenow.com/community/sam-blog/what-is-hardware-normalization/ba-p/2285107

https://www.servicenow.com/community/sam-forum/sam-normalization/td-p/2393557

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

Why would you even bother to post this message? @Abbas_5  you just copied some random links that have nothing to do with the question asked. We really need thumbs-down button to this forum.

Someone else that has real input regarding the question asked? I am also very interested about this.