"Monitoring System Metric Types" table not collection metric type for SolorWinds

[Sayali_Suryawan]

Hello all,

We are having trouble generating metric types on our production instance. However, the same setup functions flawlessly on the development instance.

Please review the details below, which show how we set up the "sa_source_metric_type" (Monitoring System Metric Types) table to generate metric types. 

In order to set up the midserver for operational intelligence, we set up the extension for OI, created a distributed cluster for OI, enabled "REST Listener," and set up the midweb server in the "started" state. All they are in the started states.

Next, we activated the "Type default mode" and "Registration Mode" fields on the "SA Metric Type Registration(sa_metric_registration)" table for our external source, "Solarwinds."  The metric type can be seen on the "sa_source_metric_type" (Monitoring System Metric Types) table in this configuration.

We configured operational intelligence using its guided setup. All of this is now functioning properly on the development instance, and the production instance has the same configuration. However, it is unclear why the "sa_source_metric_type" (Monitoring System Metric Types) table does not generate the metric type for solarwinds.

Kindly inform us if any scripts or scheduled jobs required to populate data on sa_source_metric_table or it a MiD Server issue due to which we are not generating and collecting metrics.

Thanks in advance.
 

[Sayali_Suryawan · Accepted solution]

Hello all,

Just to remind you, our problem has been fixed. On the "sa_source_metric_type" (Monitoring System Metric Types) table, we discovered that the metric type generation process took a while. The table's data took nearly two days to populate. Please make sure that your operational intelligence extensions are "Started" and that the connection is successful if you are experiencing any problems.