Reference field to show inactive users for catalog item and assoc. tasks

[Blair5]

I found a discussion regarding inactive users being shown on a catalog item. --> Reference field not showing inactive users for our asset team

I'd like to show the inactive users on the catalog item (Offboard a user) and all subsequent tasks. The discussion I found addresses catalog item part, but not the TASK part. Does anyone have any ideas?

[Blair5]

Doug,

Is that the whole script? It looks like just a condition.

[randrews · Accepted solution]

on the existing br you only need to modify ONE line.. find the if line that kicks it off and change it to

if (!gs.hasRole('user_admin') && !gs.hasRole('view_inactive_user') && (current.getEncodedQuery().indexOf('sys_id>')== -1))

<this adds the encoded query requirement to it>

then just add the ref qualifier to ANY reference field you want to show disabled users of   sys_id>''

[Blair5]

Doug,

Thank you - This seems to work! It was very simple as well. I just need to do further validation, but I think it should be ok!

[randrews]

kewl beans glad i could help we have it working on a couple of items in our catalog now.. set a delegate, set an out of office message and for the terminate item of course.

[amyschlosser]

Raymond - I have this solution working on our forms for the end users, but now the fulfillers can't see the information on the items or tasks.   Any ideas on what might be the issue?