Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! SNMP v3 Context

Hi all,Is there any option to add "context" to SNMP v3 Discovery credentials?I'm running into an issue where there are devices in the environment that require SNMP v3 "context" and I don't see the option in the GUI form. I also don't see any mention ...

thebeacht by Kilo Contributor
  • 2717 Views
  • 8 replies
  • 2 helpfuls

Network firewall Discovery

HI All, I am trying to discover the firewall in my environment but getting the error as "ACTIVE BUT COULDN'T CLASSIFY" I tried to search the OID for the switch in the payload so i can make a new System SNMP OID  but unable to find those could anyone ...

Insomaniac by Kilo Expert
  • 2575 Views
  • 7 replies
  • 0 helpfuls

discovery status active for a long time

I have scheduled some discovery scan in the dev environment in the interval of 1 hour for a window of 4 hours. all of them use 1 mid server. the scans are taking longer than expected compared to when we run them on their own without others being sche...

find_real_file.png

Resolved! MID Server IP Ranges: priority between include and exclude

Hi Community I have  a Discovery Schedule on a range (ex: 30.8.0.0/16) but I need to exclude a subnet inside this range (ex: 30..8.59.0/24) If I configure a MID Server with an include IP Range (30.8.0.0/16) and an exclude IP Range (30..8.59.0/24), is...

vithara2 by Mega Contributor
  • 1625 Views
  • 2 replies
  • 0 helpfuls

Relation between IP Router and Switchport?

Hi, I have a CI in IP Router table and it has a number of Switchports. I have all Switchports created in [dscy_switchport] table and they are linked to the IP Router CI, however I do not have a relation in [cmdb_rel_ci] table. If I should add this re...

Resolved! I need a Azure ARM Template example

Hi Team, could someone give me a sample Template for MS Azure? I need a json script. I would like to create a ServiceNow Cloud Management Azure Catalog Item, but i dont know how can i do it. I have tried it with AWS and it works fine with a cloudform...

itspezi2 by Giga Contributor
  • 3649 Views
  • 8 replies
  • 2 helpfuls

Discovery changing CI Class

I have multiple CIs that are virtual servers & were created correctly(as I would expect) in the Windows Server Class.  Then about 2 months later, Discovery changed the CI class to Computer.  So now I have duplicates: 1 Windows Server & 1 Computer.   ...

Resolved! Windows target machine not discover - Host not reachable error

Hi,I am trying to discover one windows machine. I have selected the IP address of the particular machine and the MID server, however, I am getting the discovery completion error as "x.x.x.x is not a reachable host" and discovery completed.May I know ...

Amit39 by Kilo Expert
  • 3380 Views
  • 4 replies
  • 1 helpfuls

Resolved! GCP integration with ServiceNow for CMDB data

like Azure and AWS cloud discovery, we would like to bring in resource information into ServiceNow CMDB from GCP (Google Cloud Platform) and I would like to know if there is any 3rd party connector available or the one supported by Google or ServiceN...

Resolved! MID Server reported error: java.sql.SQLException: java.sql.SQLException: Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor

Receiving the following error when attempting to import data from jdbc oracle data source:   MID Server reported error: java.sql.SQLException: java.sql.SQLException: Listener refused the connection with the following error:ORA-12505, TNS:listener doe...

Resolved! ***** is an HSRP VIP. Aborting discovery

Hi All, For some of network device discovery we are getting "  *****   is an HSRP VIP. Aborting discovery  " error. Any inputs to fix the issue.   Thanks In Advance