We have integrated with AWS for cloud management. We want to bring the pricing information from AWS and AZURE to ServiceNow.We do not see listed procedure to do so. We see that the Billing and Usage information is made available (thorough integration...
Does anyone know what the field Impacted services [impact_services] on Alerts is for and how it is populated?
Hello,We are using PowerShell to run commands in a highly secure domain tier. This requires PowerShell scripts executed by the MidServers to be run without any execution policy modifications.However MidServer executes powershell scripts using the fol...
I am working an issue where the system is timing out when an approver is approving several records at once form approval list view.Admittedly, the records the approvals are for have large workflows that continue when it is approved.I see this issue a...
I've discovered my inventory using Service Now. I've created relationships between the discovered CIs based on their interactions related to the business service.I've mapped the Business Service to the linked Cis.Now I want a report that either lists...
I need to create a report that gives me the answers to the Risk Assessments on Change Requests. No matter how I do this, I'm coming up empty. I see that the responses are in the survey_response table, but I don't see where the Task number field is. I...
I'm currently working with our Network Engineering team to validate that discovery is capturing all necessary data, but we've noticed we are not able to capture the location of our routers or switches. After talking with the team, they mentioned th...
How much time take to discover 3500 servers in ServiceNow? Weare using just 1 midserver
Hi everyone,I am facing a peculiar issue with Servicemapping. When I provide Service mapping with the entry point and hostname, it starts discovering and the discovery runs indefinitely.after an hour or so, it returns a time out ' Task timout expired...
I have a requirement to associate a vendor to a specific ci record in the CMDB. This requirement is related to a BIA process for Disaster Recovery and having all of the required information together for an asset. Has anyone entered vendors ...
Hello!I want to parse command output and create a new variable for each line.How to mark lines and link it to nesussary variable?
I mistaskenly manually changed the Number field type from String to Reference while OOB configuration is set to String .I did it in a table which extends the Task one. Does anyone know how i can fix it? Thanks
Discovery is finding Internet Information Services (IIS) by looking for a running process called "svchost.exe" with a command line parameter "iissvcs".Unfortunately, we're not finding a lot of IIS instances as the command line parameter is not displa...
Hi,is there any support for retrieving billing information regarding Microsoft CSP (Cloud Services Partner) agreements in Azure?I've managed to connect to our EA and got all billing info from that agreement (all subscriptions).Is it possible to integ...
Im using an excel file in a midserver that is configured, to import into Users table. In Data Sources, I have chosen 'File retrieval method' as 'File' and in the 'FilePath', Im giving it as 'MIDServer_xxxxxx\C:\Users\XXX\Desktop\MidServer_User_Import...