Reference Qualifiers - Adding Multiple Conditions

[andrewdunn]

Hi - looking for some assistance.

I believe this is an easy issue which I just cannot get my text correct

I have my assignment group Reference Specification as:

• Use reference qualifier: Advanced
• Reference qual: javascript:new BackfillAssignmentGroup().BackfillAssignmentGroup()

The above means that if an "Assigned To:" person is entered and the ITIL user wants to see what Assignment groups they are a member of they get the correct list.

What I want to do is also have the Assignment Group limited to just those groups that start with "IT"

If I do a simple qualifier I get the code "nameSTARTSWITHIT^EQ"

However I cannot combine them into one string to both work

What I have tried (amongst other options):  

• javascript:'new BackfillAssignmentGroup().BackfillAssignmentGroup()^'+nameSTARTSWITHIT^EQ()
• javascript:'new BackfillAssignmentGroup().BackfillAssignmentGroup()^'^nameSTARTSWITHIT^EQ()

Any ideas would be appreciated

cheers

[andrewdunn]

Thanks Slava - brilliant - exactly what I was looking for.

We deployed servicenow about 4 months ago and I have been developing for 4.5 months. I am a backup to the backup and project resource.

Much appreciated

cheers

[Slava Savitsky]

Great! I am happy I could actually help you out.

[tom_pb]

This is (almost!) exactly what I've been looking for!

- If I wanted to filter by groups of type 'Support' rather than groups starting with 'IT' how would I achieve this?

Any assistance appreciated!

[Slava Savitsky]

Replace nameSTARTSWITHit with typeLIKEid where id is the sys_id of Support group type record in sys_user_group_type table.

[tom_pb]

Works perfectly, thank you very much.