Resolved! Operating System Field
Can anyone tell me why the Network Gear table doesn't have an Operating System Field?
Forum Posts
Does a user having cmdb_read role count against ITIL Fulfiller license?
If a user has a CMDB _role does he considered as ITIL Fulfiller.
OOB operational status for Virtual machine instance class
Can someone point me to the documentation that states how Operational Status is driven on the Virtual Machine instance class (OOTB)? We have VMs with State = Terminated and the Operational Status is showing as Operational for most and Non-operati...
I am trying to get information about mailboxtype using exchange online PowerShell command in Workflo
I need to get information about mailbox type (O365 Group, User Mailbox, Resource account/usermailbox, Shared Mailbox, CONTACT RECORD, Distribution list in AD, Mail enabled Security Group, Forwarders, Guest Account)using exchange online PowerShell com...
Resolved! Differences
What is the difference between alert clustering tags and alert clustering definitionand log analytics , rule based , automated , CMDB and text base alert group with example.
Resolved! How to create custom cloud discovery
Hi all, We have requirement to enable cmdb integration with Cloud that is currently not support by ServiceNow OOTB pattern. I am trying to setup custom 'cloud resource' discovery pattern without luck. I am not able to figure out how to tigger the clo...
ITOM visibility usage
Hi,I would like to know what the reasons for ITOM Visibility usage could be to drop off after an upgrade to Washington DC.
Discovery pattern ext to populate custom 'most recent logged on user'
Hi all, I'm looking for help on a discovery pattern extension that will take the current logged on user and populate a custom field called 'Most recent logged in user' on the Computer CI record. The rationale for doing this is that the 'Assigned to...
Discovery Schedule / Pattern Separation Best Practices?
Just curious how others are / would handle the following situation. In our environment when we initially set up Discovery our Network team asked that we create targeted scans for hitting our F5 Load Balancer(s), that were separate from our larger Di...
Install Script for ARM64 MID Server on Washington DC (Ubuntu)
Hi all,The attached Bash script installs a Washington DC MID Server on ARM64 Ubuntu.This may be useful for you if you virtualize Ubuntu on Apple Silicon, for example.It asks for User Input - Either an existing Config.xml file location , or Instance ...
Certificate and Inventory Management question - DigiCert, AWS
We have followed ServiceNow docs and configured credentials, discovery schedule for DigiCert. But when run the discovery, still getting this error. And not discovering certificates. Mid server is working, and verified the parameters. Is there anythin...
Active, couldn't classify: No WMI connec
I am trying to discover one windows server. The credentials are getting validated. It's domain user and it is working for other windows server. I have verified that upon login I can run the WIM queries on the server. I am getting below error kindly s...
How to create/customize new GCP CI classes/ patterns which are not getting discovered?
Hi all, How to create/customize new GCP CI classes/ patterns which are not getting discovered via GCP cloud discovery? What are the steps to create GCP CI classes/ patterns? Below are the classes which needs to be created in CMDB table so, we can mon...
Mid server version is not matching to Instance Version
Hi All, My Non Prod Instance(Lower Instance) mid server is down due to Mid server version is not matching to Instance version .Instance Version - Vancouver Patch 9Mid server Version - vancouver Patch 8 could you help me to upgrade Mid server version...
Unable to solve the Network Switch (IP Switch) Payload Processing error issue. "Failed Exploring CI"
Hi Guys, Please anyone help me,I am facing an issue in Payload Processing, Steps:- Check For Output Payload Errors.Error Details: In payload, no relations are defined for the dependent class [dscy_route_interface] that matches any containment/hostin...
