Relationships between network devices

menashe aka
Tera Contributor

‎01-07-2024 11:33 PM

Hi,

I am new to Network discovery, we are trying to discover network devices with SNMP.
I did the setting as written in the documentation in ServiceNow ( add the Mid server to ACL and use SNMP v2 and 3 cred).

I was able to discover the network device, but it missing the related item for the device.

 

For Snmp v2 I am getting the following ( missing ARP and the Device Neighbors ), do you know why Discovery is unable to discover this information? Is it related to missing permission and other tabs (see the V3 screenshot)?

menasheaka_0-1704698759515.png

For the SNMP v3, I got the ARP and Device Neighbors but is not create related item that connects to the network device 

menasheaka_0-1704698984785.png

menasheaka_1-1704699143259.png



Do you know why I am unable to see the information?

 

Regards

Menashe 

 

 

 

 



 

 

 

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Nilanjan1
Mega Sage
In response to Sohail Khilji

‎11-20-2024 03:02 AM - edited ‎11-22-2024 10:46 AM

I have got the required permissions on the SNMP and the data is being collected. The only point that I am stuck is why no relations is being displayed in the Dependency mapping while neighbouring device related is populating informaiton as expected. 

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