Ricoh Copier/Printer MIB Required

[ssavage]

Hello

I am having issues with the Discovery of Ricoh products.

What I am looking for is a MIB file for all Ricoh copiers and printers.

Ricoh was kind enough to send me a PDF doc and told me to make my own MIB file, as the MIB file they have was confidential. We have close to a 1,000 Ricoh devices that are causing me grief. It may be time to switch vendors.

If you have a MIB file or can direct me as to where I may acquire one, I would greatly appreciate it.

Thank You

Scott

[mandle]

Hi Scott,

Jeremy Mandle here, Software Engineer at Ricoh Americas Corporation. Doug "Disco" Schulze brought your issue to my attention and I've gotten your request into the proper hands here. You will be contacted soon regarding your MIB related request. Thanks for your patience and see you in community!

Regards,

[ssavage]

Jeremy

That would be great.

Cheers
Scott

[jwalke07]

Hi Scott,

My name is Jay Walker from the Customer Support Help Desk. Here's the process that needs to be followed to get the information that you are requesting.

Go to http://www.Ricoh-RiDP.com. There, you will have to register for a commercial account and select the Basic Membership.

About our Basic Membership:

Basic Membership is free, so by simply registering to RiDP, Developers obtain a series of benefits. Registration gives Basic Members access to a private area of the RiDP web site, where they can find a detailed description of each available development tool, as well as a variety of related documentation.
Basic membership also offers access to the following development tools

* PCL Command Set
* PJL Command Set
* PostScript Local Operator
* Standard MIB Specification
* Private MIB Specification 

Technical support is available to Basic Members through the RiDP Technical Q&A Database, where they can search for technical information or Q&As related to each development tool. Incident support blocks may also be purchased as necessary and utilized by up to three (3) developers.

If you have any trouble getting the information you need, please don't hesistate to contact Reno Boyd or me at CustomerSupport@Ricoh-USA.com

Thank You For Choosing Ricoh,
Jay Walker

[ssavage]

Jay

I have been down that road, I have a login for RiDP, and have lost faith.

This is the response I got from a Sr. Manager there:
"Ricoh believes the information you are requesting is Ricoh Confidential "

If you or Jeremy can help me find the MIB file that would be great.

If I can not resolve this issue to suite management's requirements, the next RFP will include the MIB file as a requirement.

Any help would be appreciated!

Thank You
Scott