Hi Team ,We are encountering an issue following the Yokohama release. All of our Discovery Schedules are getting cancelled automatically.Although we are able to discover the Configuration Items (CIs) successfully, the associated Discovery Schedules a...
I've noticed the OOB "Alert Playbook" shows in progress perpetually even on Closed Alerts or Alerts where the related Remediation Flows have executed to completion.Is this expected behavior? Is there anything documented in relation to this?
Hi Team, If i tag a "Mapped Application services" and run "Refresh Impacted Services" in the change module, I see related application services are updated and not servers and DB's. However if i tag a "Server" or "Database" which is mapped to a "Appli...
While working on a ServiceNow Discovery for a Linux server hosted on AWS, I faced an issue where the serial number was not being captured, even though all discovery steps appeared to be successful.Configured a sudo user (servicenow) on the Linux serv...
Running ServiceNow MID Server in Docker Containerizing the ServiceNow MID Server using Docker. Whether you’re a ServiceNow admin, a platform engineer, or simply curious about how Docker can simplify infrastructure, this one’s for you!What’s a MID Ser...
Hi Team, I have two classes—[Cisco Firewalls and Intrusion Detection Systems]—that share the same OID. How can I use two classifiers for one OID?I'm looking for guidance on setting up the classifiers. Regards,Vini.
We have followed the steps mentioned in the article below to set up gMSA: https://www.servicenow.com/community/itom-articles/discovery-how-to-use-a-group-managed-service-account-gmsa-as-the/ta-p/2318945 But when we enter the credentials and test it, ...
Hi,how to define the parent child relationship between issues in GRC with an example thanksArun
I am trying to discover windows server using the credentials and keep encountering "Active, couldn't classify: No WMI connection". I have performed the following steps:Validate the Credential using RDPValidate the ServiceNow Discovery WMI ports 135 a...
We have what appears to be multiple duplicate records in our CMDB in a particular class. There exists a Standard Identification rule in place with the criterion of "Name." Why would we have duplicate records with the same name with the Identificati...
Hello Experts, Our customer is expecting us to show dynamic service mapping for on premise load balancer and databases.Our infra team have done tagging on VMs and those are discovering dynamically in Service map based on tags filters.Now we want this...
Hi All,Good morning. Hope you are doing well.Is it possible to choose MID server dynamically based on region through a PowerShell script? I need to run SSH command against multiple servers based on different regions, and in an ideal scenarios it is ...
I am sharing the ask to implement as below with user acceptance please help me in complete this request step by step: Cloud Load Balancer As a CMDB Manager, I would like to add the health rules for Cloud Load Balancer to view the CMDB Health Dashboar...
Hi,We have Certificate Inventory nad Management installed and use Certificate tasks (manual flow) to keep track of renewal.At the same time, we have Alerts that get created when expired certificate discovered, so it leads to kinda double-handling - ...
ServiceNow performance engagement team identified a slow integration transactions triggered by user SVCAXONIUS.INTEGRATION. /api/now/table/cmdb_rel_ci Action items identified : Action items identified : • Review usage of the '/api/now/table/cmdb_rel_...
