Scheduled Report Comes out Blank... sometimes

[Droid101]

So, I have a very simple report, which shoots out an email with the report in excel format attached, each morning at 5AM.

This report is just a list of open incidents assigned to specific groups. There are always at least 50-100 records in this report, always.

Every once in a while (say, twice a week), this report shoots out blank. When I go into the scheduled report a couple of hours later and hit "Execute now" it comes out and has the correct info in it.

Why would this happen?

[Joanna17]

Thank you! This is exactly what happened to me and your solution works like a charm! Thanks!

[VaranAwesomenow]

In my scheduled report in Fuji, the run as is blank and it doesnt generate any data in the xls, when I updated run as to a service account the report started having data.

But this thread was really helpful.

Thanks

Anil