Sensor error when processing Horizontal Pattern

Glenn11
Tera Contributor

I am finding this issue in the discovery log? Any help would be great!

Sensor error when processing Horizontal Pattern: No sensors defined

find_real_file.png

1 ACCEPTED SOLUTION

Hi Glenn,

 

If importing the XML file, resolved your issue then mark this answer as solved, so that other users facing this issue can also find this solution.

 

Thanks,

Pooja

 

View solution in original post

23 REPLIES 23

Mario Quinones1
Mega Guru

https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/discovery/task/t_IdentifyCauseNoSenDefEM.html

 

and

 

https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/discovery/task/t_FindTheCauseOfASensorErrorMessage.html

Hi Mario,

I tried the link you provided and it seems the error is not related to that. I checked further and it says that the sensor is either removed or not active. I am currently lost of the moment, anything you can provide me about the fix will be helpful.

 

Thanks

Rahul Priyadars
Giga Sage
Giga Sage

Hi Glenn

During Which CI discovery you are getting this?

In My system i see 213 Sensors (Paris Latest Patch).

If possible compare the sensors of all your 3 Instances.

Very Broad KB but you need to Identify which Sensor?

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0819305

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0819305

Regards

RP

 

Hi Rahul,

During Which CI discovery you are getting this? "Im just doing a quick discovery for my MID server"

In My system i see 213 Sensors (Paris Latest Patch). "I have 219 sensors for my dev instance"

If possible compare the sensors of all your 3 Instances. "the count of sensors are just the same"

 

Very Broad KB but you need to Identify which Sensor? here is the error message after discovery "[code]Sensor error when processing <a href='ecc_queue.do?sys_id=172fa981db6e2410be7f684814961933'><u>Horizontal Pattern</u></a>: No sensors defined[/code]"