Server Alias Name Discovery

Adiseshu Borra
Giga Guru

Hi All,

We created a new field to capture server alias name. How to get the server alias name from Discovery ? Currently we are using probes and sensors for discovery.  

4 REPLIES 4

Paul Coste2
Giga Expert

Did you look at the DNS Aliases?  They are related to the Server via the IP Addresses registered for that Server.  There shouldn't be a need to have a custom field.

Adiseshu Borra
Giga Guru

Hi Paulyphonica,

Majority of our servers are running in vmware and AWS.

DNS Aliases : cmdb_ci_dns_alias table is empty. our existing discovery probes are not returning any alias names. 

 

ramseyg
Kilo Explorer

Is there any documentation for cmdb_ci_dns_alias? I'm not finding any.  I have DNS aliases to Load balancers, and trying to figure out how to get that information discovered and mapped to the LB service.

Julien Dumoul1
Tera Contributor

I'm facing the same challenge and found out that there is a property that can help you with this. Check this support doc: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852931