Service Graph Connector for Cisco Meraki not populating Organizations, Networks and CI table

GeoT38089157963
Tera Contributor

I am trying to integrate Service Graph Connector for Cisco Meraki . I have followed the documentation , installed the plugin and followed the guided setup.

This is what I have under Meraki in servicenow:

GeoT38089157963_0-1740168425163.png

I see one data source :

GeoT38089157963_1-1740168556016.png

GeoT38089157963_2-1740168737963.png

 

After completing the setup, I am able to test connection and when I trigger the data source, it is loading the devices table.  But the documentation: https://developer.cisco.com/meraki/build/servicenow/service-graph-connector-for-meraki/ shows that Organizations, Network and the CI tables should be populated as well. I copied the Datasource script and tried to execute as background script and I was able to see its pulling Network and Organizations. 

 

Do we need to create new datasources to make sure Organizations and Networks are imported. When I tried to create a new one, I was getting error that the x_caci_sg_meraki_meraki_organization is not an import set table.

 

18 REPLIES 18

kalyan21737
Tera Contributor



You may try, granting all Meraki read roles for this system property 'x_caci_sg_meraki.organization_ids_to_import'
Roles: x_caci_sg_meraki.credential_affinity_user, x_caci_sg_meraki.meraki_network_user, x_caci_sg_meraki.meraki_organization_user

kalyan21737
Tera Contributor

you may try, granting all Meraki read roles for this system property 'x_caci_sg_meraki.organization_ids_to_import'
Roles: x_caci_sg_meraki.credential_affinity_user, x_caci_sg_meraki.meraki_network_user, x_caci_sg_meraki.meraki_organization_user

AHMADMIRM
Giga Contributor

Hi all,

in my case, the connection is successful. When testing with 20 records, it passes, but it shows 0 records. When I test with all records, it still shows 0. I really appreciate any input on this issue

Same issue here as well. I also verified the api key works when using postman