Service Mapping Error

sadhu
Giga Contributor

While working on service mapping for a particular application, I would try to put a TCP type entry point. but every time it will show me an error. Error Details: Duplicate records found while searching for possible matching endpoints. Will you please explain why this type of errors are showing and what is the solution to fix this issue?

6 REPLIES 6

I'm glad you got it working! Service Mapping can be challenging. Keep the questions coming at us here in the community - we love to help.

Helped me aswell.

 

I deleted the related records in [cmdb_ci_endpoint_http] and could add my end points after that.

 

Thanks for the reply and help