Service Mapping Error

Ashutosh30
Kilo Contributor

‎11-02-2018 06:06 AM

I am getting the below two errors while performing discovery for mapping:

I am facing this error after the recent upgrade of instance to Kingston

 

1.Nmap is not installed on MID Server. Verify all MIDs configured to handle selected IP Address have Nmap Capability. Nmap root directory path does not exist: C:\ServiceNow\DCAM*******3-Amsterdam\mid.geneva-08-25-2015__patch5-03-09-2016_03-23-2016_1452.windows.x86-64\agent\nmap

2.Failed to identify CI due to the host 10.***.**.*** lacking an application running on port 80. Make sure that the application is running and run quick discovery on the host.

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Ashutosh30
Kilo Contributor
In response to Mark Stanger

‎11-02-2018 06:43 AM

I already went through this page Mark, Thanks for sharing the details but I am actually not sure if I should go for credential less discovery as this was not an option we kept before upgrade.

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Mark Stanger
Giga Sage
In response to Ashutosh30

‎11-02-2018 06:54 AM

If you don't want credential-less discovery then I'm not sure you need to worry about it.  It looks like that's what Shazzam goes to under certain circumstances.

https://docs.servicenow.com/bundle/london-it-operations-management/page/product/discovery/reference/...

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Jeff Currier
ServiceNow Employee
ServiceNow Employee

‎11-02-2018 06:14 AM

Both of these errors seem pretty specific.  Are you saying they are not true?  Does the map file exist at the location specified?  Is there an application running on port 80 of that server?  If both errors are correct, you simply need to make the appropriate corrections.  I suspect you are getting these errors due to increased checking in Kingston.

-Jeff

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