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How do subsequent discoveries work with ACC-V?

Hi, I'm trying to get my head arround how ACC-V discovery works, I kinda get the first one, but for the later disoveries, does it try to collect all the info from the device and process it in the instance? or does it just check for new/changed inform...

b__JoaquinF by Tera Contributor
  • 626 Views
  • 1 replies
  • 1 helpfuls

Mid Servers not visible in my instance

Hi all I have  done a new MID server installation. The MID server installed and connected successfully. No error in the log also. The mid server is reflected in the list of services in my system also. But the mid servers are not visible in my instanc...

RaviRaja1 by Kilo Contributor
  • 7647 Views
  • 14 replies
  • 3 helpfuls

Service Mapping - Entry Point

Our CMDB uses an agentless discovery. I'm having limited success with my service mapping even when using IP address of entry point (web server usually). We have 20-30 domains in our environment, and the DNS doesn't always resolve, so I usually use th...

gernst by Tera Contributor
  • 1514 Views
  • 2 replies
  • 4 helpfuls

Resolved! How to Integrate Webhooks Into ServiceNow

 Greeting All ...Where can i find out how to send Webhook events from a 3rd party tool,  direct into the ITOM Event Table.All I can find is an article from 2016 - is this still valid? CheersPaul

paul sammon by Tera Contributor
  • 2927 Views
  • 2 replies
  • 2 helpfuls

Event Management - Integrating with different event sources!

Hi All,Hope you are doing good. I am not finding much information in the product documentation regarding integration event sources with ServiceNow. I know we have different method to integrate but there is no much clear information on this.Can anyone...

Ganeshm1 by Tera Guru
  • 875 Views
  • 1 replies
  • 0 helpfuls

Dicover Kubernetes (Non Openshift, AWS, Azure, GCP)

Dear all, We are exploring to discover Kubernetes that is hosted in a platform that is not Openshift, AWS, Azure and GCP.I was wondering if ServiceNow Discovery support that. While checking the doc, it seems only support Kubernetes hosted in Openshif...

Gamification of CMDB Completeness

We have a number of teams with missing CI data across multiple attributes. Is there a way to set up a league table (or some other gamification approach) to help drive improvements by tapping into the competitive nature of our team heads. Using CMDB H...