service mapping export

francesco14
Kilo Explorer

What are the ways to export CIs and mappings (e.g. CSV, XML, Excel, DB, ...) in Service Mapping?

Thanks!

2 REPLIES 2

jake_mckenna
ServiceNow Employee
ServiceNow Employee

Depending on the level of detail you can leverage the svc_ci_assoc table that will give you the link between the business services and the related CI Records. This, to me, is the easiest table to help understand the relationships.


crc2580
Tera Guru

There is a UI action to show a JSON format of the Service Map, it's hidden by default in Jakarta:



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