How to resolve this "MID Server failed to upgrade" issue in SNOW Prod Instance
In Servicenow Prod Instance MID Server User is active and lockout is false but status is down how to resolve this issue then status is up
Forum Posts
IRE logs in discovery logs
HI Everyone,I am currently working with the Washington DC version of Discovery and have encountered an interesting scenario related to IRE logs during the discovery process.When discovering SNMP devices or Windows devices using the Identity probe and...
Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection
Hi All, We are getting the below issue "Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection" only loadbalancer information is populating,please find the attached image. In discovery l...
Resolved! How can I remove the Approval Requested on a Certificate Expiring - renewal task (CERTxxxx)?
When a certificate is expiring in 60 days from the "Valid to" date, a CERT task is created, but we don't want any approvals needed. How do we disable the need for approval?
Custom PowerShell Activity Using Local Application User Credentials
I have a custom PowerShell activity which executes several API operations. This is working as expected with the inputs I provide. The issue is that I need to execute the API operations using a local application account (not a service account). I prov...
AWS Signing Signature
Hi,We are trying to invoke AWS from ServiceNow and need to get signature by using HMAC-SHA26. We want to imitate the methods of encryption from crypto-js. For example, below needs to be coded in ServiceNow scripts: Crypto.HMAC(Crypto.SHA256, dateStam...
Devices in IP Exclusion is discovered
Hi, I created an IP Exclusion list and attached it to the discovery schedule with a few IP Addresses to ensure that they are not picked up by mid server during discovery execution. However, I can see the devices added to the IP exclusion list are dis...
How VM Instance CI Install Status, Operational Status are Marked as Retired ??
Hi All, I would like to understand how a vm instance ci install status, operational status are marked as Retired.I see there is one Script Include - vCenterDataCentersSensors but it talks about VM's state is terminated. In our scenario the state is s...
Update managedby of AD computer
We have a requirement to update managedby and description of AD computer with requested for user name. i am using existing action update computer but it doesnt have Managedby attribute without any new customization how can we update the managedby in ...
Retrieve Last Logon via Service graph connector for SCCM
Hi Team,I need help on retrieving Last LogOn Date of computer via Service Graph Connector for SCCM.Please help on adding SQL Query in "SG-SCCM Computer Identity" Data Source.
Horizontal discovery sensor "Payload was in an unexpected format" error
Good Afternoon, I have a pattern that is failing intermittently while performing a load balancer discovery. It works on some load balancer pairs, but fails on others with an error in the Horizontal Discovery Sensor "Payload was in an unexpected form...
Configuring ServiceNow Discovery for Sweep Scan with Shazzam Probe
I am looking to configure ServiceNow Discovery to perform a sweep scan using the Shazzam probe, specifically to conduct a port scan without proceeding to discover Configuration Items (CIs). The goal is to identify active IPs with the Shazzam probe an...
CI binding on Event rule
Hi, I have a task where I need to take value from additional information field of event and should bind as ci of alert. Example additional information = ObjectFullName":"Microsoft.Windows.Cluster.Service:UATQCBDSQL01.bbtnet.com","DomainName":"net.com...
How to Prevent Password Lockouts of Servers After Multiple Authentication Failures During Discovery
When performing Discovery, if the stored Credentials in the Credentials table do not match multiple times for 100 or more Windows servers, it can lead to password lockouts. Initially, during the first Discovery cycle, the system tries each credential...
How to remove the default tabs in a workspace
Please tell me more about the workspace.Below is the screen of the certificate management workspace. The OTB has a tab called Downloads, but I don't need it, so I want to delete it.・What I did1.Delete the JSON where the tab is describedContents of th...
