service mappings for few services.

Ramu8
Tera Expert

Hi Team,
I am new to service mapping. We have a requirement to build the service mappings for few services. Few services are present on premises and few are on the azure cloud. What is the approach we have to follow to map the service. When will tag based service mapping be used ??

3 REPLIES 3

SK Chand Basha
Giga Sage

Hi @Ramu8 Best approach for on premises  you can implement Pattern(Top Down) based mapping or traffic based mapping you will get better results. Because Tag based mapping used in Containers , virtualised server. 

 

In traffic based discovery by adding connections which are derived from the TCP connections in the network. 

 

Mark this helpful!! If this helps you to understand. 

 

Thanks for your response.

 

Still not understanding tag based discovery. How to make a decision to use top down or tag based. What things need to be considered. For kubernetes which approach we must follow

Hi @Ramu8 for K8's run the Tag based discovery 

Refer the Below Links

https://docs.servicenow.com/pt-BR/bundle/sandiego-it-service-management/page/product/service-mapping...

 

https://www.servicenow.com/community/itom-articles/kubernetes-components-discovery-using-service-now...

 

I have attached a picture to understand more on different types of mappings it will be helpful

 

Mark this Helpfull and accept the solution. If it helps you to understand.