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ServiceNow Discovery CI name getting discovered as IP- for aws Windows server

akmalbabu
Tera Contributor

‎03-04-2025 10:12 PM

ServiceNow Discovery CI name getting discovered as IP- for aws Windows servers 

I could see dns entry also getting created as ip-10-10-10-10.ec2.internal as part of discovery.

Please suggest the fix.

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2 REPLIES 2

Nilesh Pol
Kilo Sage
Kilo Sage

‎03-04-2025 10:40 PM

Hi @akmalbabu 

Check the AWS Discovery configuration and its attributes that are being used to define the CI name, and make sure instance names or tags are being considered over just the IP address.

 

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Appli
Mega Sage

‎03-05-2025 01:13 AM

Hi, please check pattern log and debug the pattern if needed, see here

Hope it helps
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