We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

ServiceNow integration with M365

Nisha30
Kilo Sage

Hello Experts,

 

We are looking to integrate ServiceNow + M365.

 

We got the Details for Account = Client ID, Key and Tenant ID.

 

Question is:

1. Do we need Service Graph connector to implement this ?

2.  Do we simply got o Credentials--> Service Principal Account and create 

3. Or any other method to do the connectivity ?

 

Please suggest .

 

Thanks

 

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Nisha30 

 

No service graph connector is needed.

 

Check these links:

Servicenow Documentation:Integrating with Microsoft 365 

Integrate ServiceNow with Microsoft 365 : A step by step guide!

Introduction to ServiceNow for Microsoft 365

Office 365 Email OAuth 2.0 Integration with ServiceNow

 

https://www.servicenow.com/community/s/cgfwn76974/attachments/cgfwn76974/servicenow-for-microsoft-te...

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti