ServiceNow MID Server OpenJDK process consuming high memory

Shreya Jain1
Tera Guru

ServiceNow MID Server OpenJDK process is consuming more than 50% CPU even when no discovery is running via that MID server. 

Some of the KB articles suggests it could be anti-virus causing high CPU on server but even when we stopped anti-virus software, CPU consumption is high on server.

2 REPLIES 2

sergiu_panaite
ServiceNow Employee
ServiceNow Employee

You post title refers to high memory but your description is about high CPU, two different things.

Have you tried using something like VisualVM (https://visualvm.github.io/) to see what exactly is causing the high CPU (which threads, etc)?

Rashmika BS
Tera Guru

were you able to resolve this?