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‎10-22-2014 11:47 AM
At Knowledge conferences, all partners are divided into the following groups: Premier, Platinum, Gold, Silver, Bronze. Whereas on the ServiceNow website, partners are divided into the following three tiers: Authorized, Master, and Preferred. What is the difference between the two classifications? And what does each of the tiers in the latter mean? Which one is the most prestigious?
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
Solved! Go to Solution.
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‎10-22-2014 12:01 PM
The Knowledge Partners levels are just sponsorship levels. The more you pay, the higher your level is.
Technology Partners are classified like this:
ServiceNow Master Services Partner represents our highest level of services certification. It is reserved for our
Partners who have made a strong commitment to actively provide ServiceNow solutions and maintain a welltrained
and certified technical consulting staff. This tier is granted by invitation only.
ServiceNow Preferred Services Partner status represents our partners who are committed to ServiceNow and have
a complementary business strategy, strong ServiceNow product expertise, as well as a good understanding
of how to implement and support the ServiceNow products and platform.
ServiceNow Authorized Services Partners demonstrate the technical competence to provide services for
the ServiceNow solution and platform.
ServiceNow Registered Partners have started the business engagement with ServiceNow.
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‎10-22-2014 12:49 PM
Thanks for your prompt action, Lawrence!
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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‎10-22-2014 12:07 PM
Not sure about the first set of classifications but has a Preferred partner I can tell you the difference between Authorized, Preferred, and Master are Revenue commitments, minimum Deployments, Customer Sat rating, minimum number of implementation specialist, and system admins and sales training courses completed. Master has the highest commitments and certified staff. But that doesn't mean they are the best .
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‎10-22-2014 12:20 PM
Thanks for explaining the criteria. This type of information is not something one can easily find on the web. Thank you!
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
