Hello All,We create an Incident for memory depletion. This has led to many Incidents that auto-close themselves in less than 10 minutes (if the resources free up memory ), we receive an alert on stability which would resolve the incident. We are look...
Hello, I am looking away to delay an auto incident creation for a little bit like 5 or 10 minutes. I tried it on the Alert Managment rule using filter conditions on Created or Updated, but that does not seem to work. Any ideas on how this can be achi...
Hi All, I am installing ACC agents for UNIX devices, and I was able to install for RedHat and OEL UNIX Devices. However, when I was trying to install the package and start the ACC service to Ubuntu UNIX Devices, it is saying that it is not able to fi...
I have a requirement to execute a powershell script which will execute on a MID server hosted on a windows server that in turn makes a powershell ssh connection.The script I am trying to execute is given below and it is passed as a variable to the Po...
Hello All, In ServiceNow, both Incidents and Major Incidents use the same Incident [incident] table.Is there a way to maintain separate Resolution Codes for:• standard Incidents, and• Major IncidentsSince Major Incidents are differentiated only by fl...
if the query has only one match, will hasNext() return true?
Hi, we are testing event management on our dev instnce and creating events via rest api. But we able to create only cca 250 events per minute and we need create 300 events per second. Is there any limitation or can you give us some lead? Can we creat...
I am configuring Event Management to process external monitoring events directly in the Global scope. My custom Alert Management Rule was working perfectly earlier and successfully creating Incidents for these alerts. However, it has suddenly stopped...
Hi All,Hope you are doing well! I have configured few scripted rest API and used below method for error logging. When I tried to print the logs in the syslog table, non of the methods are printing these values in the log table. Please let me know if ...
Hi all,We are currently testing SNMP trap integration in **ServiceNow Event Management for a Cisco MDS switch. While testing, we observed that events from the same node (same IP address/device) are being received with different Source values.Examples...
Has anyone extended an existing discovery pattern to capture AWS storage volume encryption details using the Amazon AWS Storage LP pattern?
I noticed that adding Event Management roles to a user makes the Shared Lists in SOW disappear. Does anyone know if this is a known PRB or a specific ACL conflict in the Service Operations Workspace?
Hi I'm trying to create a event rule, In the event I can see the node name in additional information field I want to take the data and put it to Node field, when I drag the data in regex its woring with only one node because when I drag select its ha...
Alerts are not getting created when events are created using TMF 642 API
We are currently working on re-evaluating ServiceNow Discovery in our environment and need guidance on credential configuration and best practices. In our setup: ServiceNow Discovery was previously used (around 2 years ago)Currently, we are using Dis...
