ServiceNow recommends to disable configuration file tracking. Why?

Suggy
Giga Sage

In one of the docs, ServiceNow recommends to disable configuration file tracking. Why so? Any particular circumstances it will cause issue? 

Doc just recommends to disable without providing any reason 😕

Suggy_0-1732730962085.png

 

12 REPLIES 12

Ram Devanathan1
ServiceNow Employee
ServiceNow Employee

Sorry, can you pl share the link to this page?

 

Ram

Community Alums
Not applicable

Hi @Suggy , 

 

Based on your screenshot posted above. The default value is set to true. There is no harm in configuring the tracked config files via discovery. 

 

You can find tracked config files in cmdb_ci_config_file_tracked table. 

 

Regards, 

 

Srinija

Hi @Community Alums  Looks like you did not understand my question.

Yes, OOB by default its TRUE, but ServiceNow recommends to set it to FALSE. So my question was WHY 🙂