ServiceNow recommends to disable configuration file tracking. Why?

[Suggy]

In one of the docs, ServiceNow recommends to disable configuration file tracking. Why so? Any particular circumstances it will cause issue? 

Doc just recommends to disable without providing any reason 😕

[Community Alums]

hi @Suggy, 

I am not sure about that. please check, cmdb_ci_config_file_tracked table has any license count associated with it. From a technical standpoint, i wouldn't see anything wrong activating it. 

Regards, 

Srinija

[pratik0306]

can you paste a screenshot of where it is mentioned that is recommended to be set to 'False'. The link you pasted is for nowlearning site.

[Suggy]

@pratik0306 screenshot is already attached in my question. The nowlearning link I have pasted takes you to the document page.

[Brian Lancaster]

This is a Troubleshooting guide not a configuration guide. Perhaps setting it to false is for troubleshooting issues.

[Suggy]

Hi @Brian Lancaster Yes its is a troubleshooting guide, but that particular section just talks about BEST PRACTICES/RECOMMENDATIONS to follow