Setting location same as assigned to user location for a computer

sbhayani
Tera Contributor

Hello Experts,

We need to set "home location" for a computer CI to location of a user to whom it is assigned.

I see that, "assigned to" field is not a ref field to user table. in that case how can we set the value to what i need?

8 REPLIES 8

Brian Lancaster
Tera Sage

Is your assigned to a custom field?  When I went into the OOB personal dev assigned to is a reference to the sys_user table.

My bad. yes its a ref to sys_user table.

Then it that cause you just need a after update business rule that set the location filed to the assigned_to.location.

Michael Ritchie
ServiceNow Employee
ServiceNow Employee

You can do this with a scriptless business rule:

find_real_file.png

 

 

Then on the actions tab, set:

find_real_file.png