ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need to fetch Application name on VM(Azure) form level

Hello Experts, I am struggling on an issue where "Application name" is not populating on "Virtual Machine Instance" form. This virtual machine is related to Azure. And here the setting is done in a way: If the application name is automatic updating b...

Ashu Rohtak by Tera Contributor
  • 494 Views
  • 2 replies
  • 0 helpfuls

Snow API

I need a documentation to fetch a report from SNOW using API. We want a daily report from 10 different source at central point and SNOW is one of the source.

Individual IP via application flow

We are looking for a way to perform an individual IP discovery from an application flow.    Example Hardware team gets request to build an issue a laptop.     They build it out to include issuing an IP.       Once it is ready to hand out they would l...

Resolved! Discovery : SNMP Classification - Active, couldnt classify

We have a client that wants to use SNMP Credentials for Discovering Windows Devices.We have setup the credentials and tested with success.Everything appears to be ok on the infrastructure side. However when SNMP attempts to classify we get the follow...

AWS discovery using STS

I am trying to discover using STS in AWS. I configured the roles and a MID in AWS with IAM role attached to assume role. Refresh sub accounts action shows error. Pattern discover log shows error    "message" : "2022-08-13 20:13:36: Exception occurred...

Pat Paluri by Tera Contributor
  • 2933 Views
  • 6 replies
  • 1 helpfuls

Resolved! MSFT SQL instance naming convention

Hi,   In our environment, we made the name convention MSFT SQL instances naming convention as Servername\Instance name. But we have observed discovery is changing the naming convention to Instance@Servername  changed or reverted to Instance \serverna...

how to delete/modify/edit Work Notes

I'm new to this system, so please bear with me for this simple question. I'm trying to figure out if I can DELETE/Modify/Edit "work notes" that I attach to a Ticket.I've looked through the Wiki and online documentation and cannot find any way mention...

jlackman by Kilo Explorer
  • 58274 Views
  • 5 replies
  • 21 helpfuls

Resolved! custom discovery pattern - Wireless access points - Cisco Waps

Hi,I tried to do custom pattern for Aruba Wireless Controller, basically I did the same, what is in extension of "Network switch" pattern, which is called "Cisco WAPs". So I did another extension and basically copied what is in "Cisco WAPs".I am able...

Doci1_0-1726732570266.png Doci1_1-1726732773546.png
Doci1 by Kilo Sage
  • 1307 Views
  • 1 replies
  • 1 helpfuls

I want to integrate Zabbix and ServiceNow

I would like to use Webhook to receive events from Zabbix in ServiceNow.However, the ServiceNow documentation only has information for pulling via a MID Server.The Zabbix documentation describes how to integrate using Webhook.【Questions】・How do I con...

masahironaka by Tera Contributor
  • 2494 Views
  • 1 replies
  • 0 helpfuls

URL Based certificate discovery in ServiceNow

Hi All, We have added new URL : abc.wxyz.com under URLs in "Certificate discovery source URLs"  Then created a schedule where we selected the above URL and ran the discovery, but I see discovery keeps running and no status or no progress.   I have ch...