Hi, I have a task where I need to take value from additional information field of event and should bind as ci of alert. Example additional information = ObjectFullName":"Microsoft.Windows.Cluster.Service:UATQCBDSQL01.bbtnet.com","DomainName":"net.com...
When performing Discovery, if the stored Credentials in the Credentials table do not match multiple times for 100 or more Windows servers, it can lead to password lockouts. Initially, during the first Discovery cycle, the system tries each credential...
Please tell me more about the workspace.Below is the screen of the certificate management workspace. The OTB has a tab called Downloads, but I don't need it, so I want to delete it.・What I did1.Delete the JSON where the tab is describedContents of th...
Hello community, so i am asking myself the question if it is possible to somehow send data collected by an Agent (ACC-V) from the same machine to different ServiceNow instances (Dev, Test, Prod). The data does not need to be sent to each different in...
We are receiving testing.system\mssql as our node from a back up event management process. I need to parse the ci out of this so we can relate the node. I need everything before the \.I have read through several messages and didn't find anything t...
Let me preface this discussion by stating that we create an Incident for ALL Alerts currently. This has led to a large number of Incidents that auto-close themselves in less than 10 minutes (before most of our support groups can even assign them to a...
Hello folks, Can anyone provide me step by step configuration of agent client collector on MAC devices.Any quick help is appreciated. Thanks,Pranita Bahuguni
Hi everyone,Did anyone try to integrate SNOW to AWS via AWS JS SDK (https://github.com/aws/aws-sdk-js)? We have a task to automate AWS Workspace creation and preferred not to use AWS Service Management Connector for specific reasons. The idea is tha...
Hello Everyone!! How can we implement the agent based discovery in multiple environments(Dev, Test, Prod) . Machines data should be populated in all of the three instances, How can we configure the agents.
A business service created via HTTP(S) end point does not show a complete map and instead, the map stops post identifying the load balancer and throws the errorMissing pattern-based outgoing connections from load balancer. Please check the correctnes...
Hi All, I need to perform ACC-V. Only need to open the 8443/tcp port for targer OS to MID server, right?No need for 443/tcp. Thanks.
After configure then validate the mid server in servicenow test instance but still is empty how to resolve this issue?
Can someone help me how i can use discovery behavior in discovery schedule.
Hello Guys, I am working on a custom pattern and running into an issue. I can hit an API endpoint and return a string value for a device/hostname. I am then trying to map the returned value to a reference field to the cmdb_ci_computer table. I do rea...
Hello. Has anyone connected servicenow ITOM with db2luw on AIX/linux? The content below is the 'IBM Db2 on Linux database discovery' section of servicenow ITOM, but I don't think I can do it according to that manual.https://www.servicenow.com/docs/bu...
