Alerts are not going in alert management rules even if the conditions are fulfilled SCOM integration with Service Now We have a alert management rule with below details still some alerts are not creating incidents, also they are not going in alert ma...
Hello everyone, I was having the query before starting the implementation of Event Management.What relevant discussions / questions should be asked to the customers in order to implement Event Management in a correct way. Can you please share me out ...
Hello Team, I am creating an graph connector application for importing devices into CMDB. I see we need to create discovery source for cmdb_ci table for this, and its in global scope. Is there a way to create this discovery-source in global scope and...
Hi.We have a number of Discovery schedules targeting /16 networks. From this networks, we've been asked to exclude any IP that ends with .0 or .255.Can this be done via some configuration or is the only way of doing this splitting the network in /24 ...
We have configured Meraki integration with CMDB using Service Graph connector.x_caci_sg_meraki_merakidevices table device names are showing device names properly, however in CMDB few device MAC address is getting displayed under device name, any sugg...
we have 434K records to download from ServiceNow CMDB and we have csv export limit is 80K,In first attempt we have downloaded 80K records and in second attempt we have tried to download from 80001 to 160K but it has downloaded again first 80K records...
Hi all,How Can I make default options enable for all service maps i.e. incident and problem map indicators.But When I unable for a particular map it is visible only for that map but I need for all maps.please find the image Thanks All
Hi All,I am new To service mapping .I just installed the plugin and working on it.Now I want to know to make the inident,problem created for particular service needs be visible in the map below.how it is showing change as by default.
How do you create a report that shows published knowledge base articles where the original article version was created on a certain date or within a certain set of dates? I have been trying to do this using the kn_knowledge table but the system will...
Hello Everyone, I am getting "XX.XX.XX.XX is a broadcast address. Aborting discovery".Does anyone face this error? Any work around? any help much appreciated. Thanks,Sudhakar
We have seen the wrong ESX Server mapped to the Windows Server. Kindly let us know . How this Virtualized by works . How it run and mapped in cmdb_rel_ci table. On the below the Child is getting mapped with Parent one. It is suppose to be vgos18...
All, Looking for some insight / suggestions on dealing with Discovery of Non-Persistent Application Servers. Hosted in our VMWare Environment. Throughout the course of a day / week / month we spin up -> tear down and spin up non-persistent Applicat...
I am trying to do a top-down, traffic-based map for an application with type of TCP Endpoint. All traffic and ML system properties look to be set correctly; the respective load balancer and servers all discover without issue; the cmdb_tcp and the cmd...
Hello everyone, I have a requirement to configure Impact calculations. Can anyone please let me know how impact calculations are configured in ServiceNow? Any quick help is much appreciated. Thanks,Pranita Bahuguni
HI, In cmdb dashboard i am able to find duplicate records for different CMDB classes but i have around 5000 duplicate records So, i want to create a schedule jo to Remediate all CI's at once Is there any recommendations or tips ??