Slow event rule warning

StephenM
Kilo Guru

Since Zurich release, we have been getting self-health monitoring alerts for 'Slow event rule warning'.

 

How do you adjust the threshold and severity of these?  The alert isn't listed in the Self-health Monitoring rules.  I can't find any documentation on it and Support hasn't been able to provide any information for about a week.  

 

There is one KB on the topic but its limited to DataDog events, and we don't use that product. 

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @StephenM 

 

Refer this Servicenow Documentation: Self-health monitors for Event Management 

                                                                           Start or stop self-health monitoring 

Also check :https://www.servicenow.com/docs/r/zurich/release-notes/zurich-security-notables.html

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti