Slow event rule warning
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3 weeks ago
Since Zurich release, we have been getting self-health monitoring alerts for 'Slow event rule warning'.
How do you adjust the threshold and severity of these? The alert isn't listed in the Self-health Monitoring rules. I can't find any documentation on it and Support hasn't been able to provide any information for about a week.
There is one KB on the topic but its limited to DataDog events, and we don't use that product.
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Event Management
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3 weeks ago
Hi @StephenM
Refer this Servicenow Documentation: Self-health monitors for Event Management
Start or stop self-health monitoring
Also check :https://www.servicenow.com/docs/r/zurich/release-notes/zurich-security-notables.html
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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2 weeks ago
There isn't any ref to this new monitor in any of these links.
Case has been open with support for several weeks. They haven't been able to provide any documentation on this yet. They reference a new system property to adjust the threshold, evt_mgmt.warn_on_duration_of_event_rule_sec, but thats not really a solution or explanation.
