snmp polling

StephenM
Kilo Guru

Is there a way to leverage SN SNMP Polling to generate Events?  I see polling is available for discovery but seems that only traps can be consumed on the Event side.

We have a set of devices that don't send any traps. The only way to monitor is via Polling.  

4 REPLIES 4

pratik0306
Tera Guru

Hi Stephen,

What is the requirement and why u want to poll from ServiceNow?

We have a network appliance that does not send trap messages.  The vendor says the only way to collect health states is from polling.

 

Ryan Zulli
ServiceNow Employee
ServiceNow Employee

Hi Stephen

Our Agent Client Collector (ACC-M) specifically, supports collecting data from network gear ::

https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/agent-client-collector/reference/agent-policies-checks.html

Metric util.metrics-snmp Collects metrics from an SNMP OID value.
Metric util.metrics-snmp-bulk-sn Collects metrics from an SNMP Table OID and returns the result as a table.

Hope this helps,

-Ryan

Thanks, I am trying to figure out how this works. I see the policy on my system.  Does this support SNMP V3?  

Can I run this from my MID server or do I need to stand up a node to perform the polling?