Solarwinds Integration with ServiceNow without ITOM license for CMDB data

RahulRAJAS
Tera Contributor

‎07-10-2025 04:54 AM

Hi all
we are looking for a process alternative to Service Graph Connector to integrate with Solarwinds to fetch cmdb data.
We don't have ITOM license,
can any one suggest the alternative process for this integration?

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Ashish1116
Tera Contributor

‎07-10-2025 05:41 AM

Since you don’t have an ITOM license, you can't use Service Graph Connector. Here are alternative ways to integrate SolarWinds with ServiceNow CMDB:

  • Custom REST API Integration:
    Use SolarWinds' REST API to fetch data and push it to ServiceNow using Import Sets or scripts.
  • CSV Export/Import:
    Export data from SolarWinds and import it into ServiceNow using Data Sources and Transform Maps.
  • IntegrationHub REST Steps:
    If you have IntegrationHub (without ITOM), use REST steps in Flow Designer to fetch and map data.
  • Third-Party ETL Tools:
    Use tools like Mulesoft or Dell Boomi to move data from SolarWinds to ServiceNow.