[Solved] Problems performing native discovery of the NetApp server without the need to traverse an SMI-S server

DennisFoster1
Kilo Contributor

‎06-01-2018 08:35 AM

Hi experts -

I am trying to discover a NetApp device without the SMI-S server requirement. I am following the guidance provided here:

https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/discovery/concept/netapp-discovery.html

The NetApp is configured in 7-Mode and ONTAP version 8.1.4 P5. I've configured the SNMP communitity string and Basic Auth user credentials. The Basic Auth user has permissions as prescribed in the docs article. I've ensured that glide.discovery.sensors.netapp_native_7mode property is true.

When I run discovery on this device it starts classifying with SNMP and finds the name but then starts the UNIX classify and returns "SSH authentication or connection failure".

Am I missing a step to have it run the NetApp Storage 7-Mode discovery pattern?

Thanks for reading,

Dennis

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Sandeep132
Kilo Sage
In response to vsneha

‎11-15-2018 01:43 PM

Hi Sneha,

 

Are you able to resolve this issue? We have the same exact issue and trying to fix it.

 

Thanks

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