SOW - To configure Incident inside Service Operations Workspace
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‎04-19-2023 01:43 AM
Kindly guide me on how to configure incidents inside the Service operations workspace.
In the horizontal portion (highlighted in red in the figure below), I would like to add an overview and playbook (tabs), and in the vertical section, I would like to add a configuration item. If I could have the table names where this might be configured, that would be wonderful.
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Service Operations Workspace
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‎04-19-2023 09:43 AM
The lists are configured on the table: UX List Menu Configuration [sys_ux_list_menu_config]
Find your list and then make the changes.