SOW - To configure Incident inside Service Operations Workspace

Hariharan_A
Mega Guru

Kindly guide me on how to configure incidents inside the Service operations workspace.


In the horizontal portion (highlighted in red in the figure below), I would like to add an overview and playbook (tabs), and in the vertical section, I would like to add a configuration item. If I could have the table names where this might be configured, that would be wonderful.

 

Hariharan_A_1-1681893816452.png

 

 

 

 

 

1 REPLY 1

Michael Fry1
Kilo Patron

The lists are configured on the table: UX List Menu Configuration [sys_ux_list_menu_config]

Find your list and then make the changes.