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Resolved! Error while generating the OAuth token ID

Hi All,I have set up a connection with OAuth 2.0 Rest Outbound. So I am using client id and client secret and token URL and all I have mapped in 'oauth_entity' table with grant type is "Resource Owner Password Credentials" and then profile is generat...

vidit7 by Mega Contributor
  • 2725 Views
  • 2 replies
  • 1 helpfuls

SCCM vs Discovery

I have SCCM integrated with SN and have the hardware assets configured and is working.  I have not touched software yet.  I am researching and getting ready to activate Discovery on our network.  From what I've read we need to use SCCM or Discover...

debwinkelman by Tera Contributor
  • 4595 Views
  • 5 replies
  • 5 helpfuls

CI Owners

How have you and/or your organization addressed the issue of populating the (owned by, managed by and assigned to) fields in the CMDB as these can change often due to various reasons?

michaelwatts by Kilo Contributor
  • 6917 Views
  • 6 replies
  • 11 helpfuls

TypeError: Cannot set property "type" of undefined to

Hello.I get error when trying discovery host:Windows - Application Dependency Mapping(ADM):TypeError: Cannot set property "type" of undefined to "60bc4e22c0a8010e01f074cbe6bd73c3"at sys_script_include.445d60709733200010cb1bd74b2975a1:831 (createOrUpd...

Alex248 by Mega Expert
  • 3217 Views
  • 5 replies
  • 0 helpfuls

Move KB Articles to New Instance

Hi all,We are doing a re-implementation and starting from scratch in Fuji.   We have Fuji stood up in our test instance for development and want to move all of the KB articles that are currently in production (Dublin) to the Fuji instance.   Is there...

Resolved! Best way to disable Password Reset and Password Change?

We recently upgraded from Helsinki to Istanbul. As a result, the following application was activated by default: https://docs.servicenow.com/bundle/istanbul-it-operations-management/page/administer/login/concept/c_PasswordReset.html?cshalt=yesWe have...

bpippert by Tera Guru
  • 5666 Views
  • 11 replies
  • 3 helpfuls

Blacklisted errors when running discovery

I am getting the following blacklisted errors when running the VMware scan. This is the first time I have created a schedule for vmware.   Any help would be greatly appreciated!Ric

find_real_file.png

Resolved! Get URL Parameter in Content Management IFrame URL block

I'm creating a CMS section for our Human Resources division and I want to be able to pass a URL with a sys_id to a user and when the user goes to that URL a specific record opens in an iframe in the CMS.  In the IFrame's URL block is there a way to g...

Resolved! How does AMDB to/from CMDB CI updates happening

I would like to understand how CMDB to/from AMDB CI updates are happening. There is a requirement for me to delete CMDB CI's but that shouldnt affect AMDB CI;s - how do i achieve and what is the impact analysis i should do before it tampers the produ...

tshk by Giga Contributor
  • 2877 Views
  • 4 replies
  • 2 helpfuls

Resolved! Create AD Orchestration stripping escape characters?

All,  Having an issue with the "Create AD Object" orchestration activity. Specifically, I'm trying to add a Manager to the User object I'm creating. My understanding of PowerShell (which is what the Orchestration Activities use underneath) is that th...

robpickering by ServiceNow Employee
  • 3977 Views
  • 9 replies
  • 1 helpfuls