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03-26-2024 10:04 AM
Hi All,
I am getting the events from the GCP but the severity is not populating due to which alerts are not getting created but some events are popoulating the severity I am not able to understand how to solve the issue for the events in which severity is not there.
Thanks & Regards
Mirza Saquib Beg

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03-26-2024 11:25 AM
Can GCP send a default severity for events where severity is empty?
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03-27-2024 12:31 AM

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03-27-2024 10:20 AM
Ok. The source should also send severity in the severity field. You need to tell the GCP team to send severity since it is a mandatory field which decides the severity of the alert. Also note that severity is an integer value, so they need to send ex
Critical - 1
Major - 2
Minor - 3
Warning - 4
Info/OK - 5
I wouldn't suggest making changes at ServiceNow end.
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