Step by Step - Database Discovery
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‎07-12-2026 10:26 PM
Hi Everyone,
We are planning to implement Database Discovery in our environment. We have already implemented.
- Windows Discovery
The next phase is Database Discovery.
Databases in Scope
- Microsoft SQL Server
- Oracle Database
- PostgreSQL
- Azure SQL Database
Authentication Options Under Consideration
Option 1 – Existing Windows Service Account
Use the existing Windows Discovery service account and grant the required database-level permissions.
Option 2 – Dedicated Database Discovery Account
Create a dedicated database discovery account (username/password) with read-only permissions specifically for ServiceNow Database Discovery.
1. Prerequisites
For each database type (MS SQL, Oracle, PostgreSQL, Azure SQL):
- Required MID Server version/configuration
- Network and firewall requirements
- Supported authentication methods
- Port requirements
Any documentation, implementation guides, KB articles, or real-world recommendations would be greatly appreciated.
Thank you in advance.
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‎07-12-2026 10:44 PM
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‎07-13-2026 09:34 PM - edited ‎07-13-2026 09:43 PM
Hi @shubhamseth , @doug_schulze , @Doci1 , @Selva Arun ,
I came across your comments on one of the databse Discovery articles.
Just checking if you have implemented ServiceNow Database Discovery in the past. If so, I would appreciate your guidance on the credentials and permissions required for the following database platforms:
- Microsoft SQL Server
- Oracle Database
- PostgreSQL
- Azure SQL Database
- What minimum database permissions are needed?
- Can we use an existing Windows service account for discovery, or is a dedicated database account recommended/required?
- Are there any additional prerequisites or best practices that we should be aware of?
Thanks in Advance
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‎07-13-2026 11:14 PM
Can you refer below article which has all information about ask>
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‎07-13-2026 11:20 PM
Hi @shubhamseth Thanks for sharing.
Still it doesn't contain that much info related to database discovery.
