Storage Arrays Discovery

[Sri104]

We are discovering SAN Storage Arrays via SMI-S and they are being updating Assets in Storage Servers Table. 

And our storage is confused with name of the class being "Storage Servers" and would like to have the storage arrays discovered in to custom class as storage disks. 

Looking for recommendations on implementing this.

[Ashutosh Munot1]

HI,

What do you mean?

https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/reference...

Check this for data collected by servicenow for SAN.

Thanks,
Ashutosh

[Sri104]

Hi,

Thanks for sharing document to refer. 

What i'm wondering is to check if it is possible in servicenow to have CI discovered in to a custom class rather than in to out of box available class

In this case, we want all the storage arrays to be discovered in to a custom made class "Storage Disk Arrays". Is that possible to develop it. 

thanks

sri.

[Ashutosh Munot1]

HI,

Possible but with a risk of modifying the patterns used to discovery this storage arrays.

Thanks,
Ashutosh