In ServiceNow, we have multiple approaches for obtaining the sys_id of records, but it can be challenging to export the Excel file containing the sys_id. Below are the steps for exporting the Excel and CSV files with the sys_id included. Excel wit...
After enabling the venter discovery, we get several ESX class servers whose serial number is empty.They have some common facts:1. Serial number is empty2. model id: VMware VMware Mobility Platform3. os contains "VMware ESXi" Regarding to how to manag...
Hi Everyone, I am trying to integrate Servicenow with Dynatrace Steps followed:Created Access token with read entities scope and saved the API Key as mentioned here https://docs.dynatrace.com/docs/observe-and-explore/notifications-and-alerting/proble...
Hello I'm in a transition project to implement "Certificate Inventory and Management" (discover certificates). We have a huge URL list to discover (consist of internal and external webservers) ( external webserver = webserver located outside...
Hi Team ,how to implement ServiceNow discovery for network......like what all the information we will be needing to implement it. Can anyone guide me how to get into this topic. I want to go though it from very scratch . Thank You!
Hi, We have a Intune integration (among others), but the Server data in Intune needs to be cleaned before we can use it to update CIs in our CMDB.The rest of the information from Intune (end-user devices) is OK and we're updating the Computer System ...
Hello Everyone, Today I noticed a very weird issue when running discovery for SNMP devices.A) SNMP credentials are validatedB) Firewall openedC) Open 161 is openedNow the issue here is I can see SNMP classified properly but rather than going to ident...
How can we attach UI layout to the custom activity created in the playbook experience page?
Hii,I am Trying to discover Cisco Call Manager Through Servicenow Discovery . While running Discovery I am getting 1.3.6.1.4.1.9.1.1348 this OIDs but classification is not happing for this OID. when i checked into system this OID is not available i h...
Hi all,I'm hoping someone can help me with this. I'm trying to create a report/widget in ServiceNow that shows the ITOM discovery coverage for `cmdb_ci_hardware` as a percentage (e.g., 56% of CIs discovered). Additionally, I would like to display the...
Dear all, Has anyone worked on creating Distribution groups(New-DistributionGroup) using Integrationhub? Can we use Microsoft exchange Server spoke or do we have any other spokes or do we have to create new spokes or action? Many thanks in advance ...
Hi ServiceNow community, In our environement we have Event Management with CMDB and Automated alert correlation activated. We have a specific use case: For a specific Alert source, we do not want to correlate alerts. More precisely: -We have Events t...
BackgroundWe're setting up Discovery for a customer and looking through the Reconciliation Rules for Servers and the extending classes. For the moment before we can start running Discovery on a broad range of IPs we need to keep some fields before we...
Hi, I'm implementing Service Mapping of services which are hosted on AWS cloud, so is there any specific pre-requisites for this kind of Service Mapping? I looked through the ServiceNow doc there is an article regarding Service Mapping of cloud servi...
We're setting up certificate discovery and have had no issues with our external CA however we're wondering how do we load in our SSO certificates that are stored in Azure? Many applications have their own certificates that have expiry dates and are ...
