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Resolved! Service Mapping MID Server Selection

Team,we are doing service mapping. We have 4 MID servers according to DC & Application Servers are also divided DC wise.When we do application mapping in sys_properties we have to define specific MID server & do mapping. Whats the best way to configu...

Chaitanya86 by Tera Contributor
  • 3029 Views
  • 3 replies
  • 4 helpfuls

How to update Last review date for Services table

Does anyone know how to update the last review date that is in the services table? I am trying to use it for a data certification process of recertifying application services and I want to put the completed date in the last review field so I know how...

Robert61 by Tera Contributor
  • 1002 Views
  • 1 replies
  • 0 helpfuls

Resolved! Microsoft CA Discovery Failing

Colleagues I am unable to get a Microsoft CA discovery schedule working correctly. Debugging the pattern shows that:Step 3 - Run certutil command produces an empty template_arry variable.Step 4 - Failover step for run certutil has the output: respons...

Robert80 by Mega Guru
  • 3851 Views
  • 12 replies
  • 1 helpfuls

Resolved! roles needed to have read-only access to system tables

Hello experts, how do I determine the roles needed to have read-only access to system tables?I'm building an external integration via REST APIs and must document the user's role requirements. I'm using these API endpoints:/api/now/table/sys_choice/ap...

fmaccioni by Tera Contributor
  • 2640 Views
  • 4 replies
  • 0 helpfuls

VLAN (SVLAN. CVLAN) configurations on network assets.

Hi Team, We have a requirements, where we need to configure VLAN on to OLT of GPON network. Our scenario is as below.  SVLAN-->CVLAN (One SVLAN should map to 0-4096 CVLAN range) Note : SVLAN Range is 0-4096(Each SVLAN map/link to 0-100 CVLAN) How to ...

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AWS SG Connector not returning Organization ID or accounts

Hi, I have configured the AWS SG Connector for a customer and when testing the connection, it is successful with a code of 200. Now when I run the diagnostic tool, the status again shows Passed and the Diagnosis State = Completed. However, the messag...

onafter transform script

I  need to write a onafter transform script to update a couple of Fields after the import / transform. But i do see one option is via Glide... but i would not have a specific way to search every record  to update the same .. is there a better way to ...

Priya123 by Tera Contributor
  • 4927 Views
  • 4 replies
  • 0 helpfuls

Discovery of AWS Key Management Services and Tags

Hello, Has anyone been successful in Discovering or creating a custom pattern for Discovery of AWS KMS resources?I cannot find any evidence that it is an OOB pattern available and am unsure if it is possibly on the ServiceNow roadmap for Discovery pa...

conwayl by Tera Contributor
  • 1342 Views
  • 1 replies
  • 0 helpfuls

HP ILO execute commands, get output, update ci

Hi all,My goal is to :1, Create Discovery Schedule which will connect to HP ILO server,2, run commands like  show/map1/accounts13, get output from command, parse and update information on serverDiscovery OOB will now fail at beginning when UNIX class...

Marek Szabo by Tera Contributor
  • 1800 Views
  • 2 replies
  • 1 helpfuls

Resolved! Network devices discovery issue

Hi All, I am having the device for which single IP is cofigured against two different hostnames with different serial numbers.Means it is a cluster type.but we are able to discover single device instead of two devices in servicenow. Please guide me. ...

Community Alums by Community Alums  
  • 3289 Views
  • 13 replies
  • 1 helpfuls