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Filter Variable based on a reference Field

I have a Variable named 'var A' in the Variable set referencing the company table.I have a field on the Incident table named 'Fil A' which again refrences the company table. Now what I want is, whatever the Value is selected in the Field 'Fil A', I w...

Xion by • Tera Expert
  • 967 Views
  • 5 replies
  • 0 helpfuls

System fields are not populating from transform maps import.

I am creating case records from record producer.I am calling cart api to place order from record producer. but it is populating only variables under variable editor but it is not setting assignment group or assigned ,comments to fields. please sugges...

Getting count in REST API

Hi , How to get row count  for table API in Rest.In simple i want to get  no of records extracted using Table api. Ex: https://instance.service-now.com/api/now/table/incident?sysparm_query=sys_created_onBETWEENjavascript:gs.dateGenerate('2019-04-03',...

Arjun King by • Tera Contributor
  • 14933 Views
  • 9 replies
  • 2 helpfuls

Which of the following statements are true for the below value:

Q) Which of the following statements are true for the below value:$name_details[1].exec_info+"-"+$process.executableDir A) This value comes from a WMI query operation step.B) "name_details" is a tabular variable.C) It is not possible to use this valu...

Sammy7 by • Tera Contributor
  • 2699 Views
  • 2 replies
  • 5 helpfuls

Correct class for Network Cleanpipe

Hi Guys I need some help/advice on what the correct class would be for a Network cleanpipe. We have about 10 records that were created manually about 6 years ago on the IP Network class. ThanksMarvin

Marvin5 by • Tera Expert
  • 373 Views
  • 1 replies
  • 0 helpfuls

Adding to dropdown in debrief

Hello, My team and I are trying to add selections and fields to the debrief section of a case. Where would I do this? I do not see a debrief view in the form layout and designer. Any help is appreciated! I attached a screenshot of the area I want to ...

jtorreskmbs by • Tera Contributor
  • 504 Views
  • 1 replies
  • 0 helpfuls

Event Management Zabbix Connector Instance

Hi Guys I'm working with our Inf team to connect Zabbix using the EM connector instance.  Following the below docs, I've created a basic auth credential and added the details to the connector (IP host provided by Inf team etc). They have configured Z...

Marvin5 by • Tera Expert
  • 2500 Views
  • 4 replies
  • 0 helpfuls

Resolved! Fresh Install MID Server

Hello everyone, I would like to Our instance currently has one MID Server that cannot auto-upgrade whenever a new security patching or upgrade is applied. ServiceNow Hi Support has suggested a fresh install for that MID Server. The MID Server is just...

Certificate Discovery for IIS Certificates

My company recently implemented the certificate management module. While we are getting certificate information, we are missing some of the certs. Case being with IIS.  We have a web server that has 3 websites on it. Example: Server A has 1 IP Addres...

Community Alums by Community Alums •  
  • 526 Views
  • 1 replies
  • 0 helpfuls

How can I control the order in which patterns run?

When running Cloud Discovery, is there a way to specify the order in which patterns execute?  let's say I want the AWS Network pattern to run first, then the database pattern, then some other pattern, etc....how do I do it?  From what I can tell, rig...