Hi, I am trying to run the Kubernetes Discovery, however, getting the following error: Pattern exit because Graceful Termination, reason: Kubernetes Namespace API call failed or there are no Namespaces in the query. Please verify the configuration ...
I want to learn kubernetes for an upcoming project. They use AKS. Please guide me with the process of how to go forward with this.
Hello, I had a couple of queries around the Field Mapping. We're currently on Tokyo release and I'm trying to configure Event Management but hitting a few challenges along the way. 1. If I make some changes to the event fields with Event Rules transf...
Hi, We are getting an error while establishing connection via servicenow odbc, pls support in below.Error:[SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Cannot connect to the instance; connection reset.
I have created an ITIL user with all the roles required by Event Management Plugin but the ITIL user is not able to access the event management plugin but the service-now admin can access the Event Management Plugin.https://docs.servicenow.com/bundle...
How difference discovery credentials and orchestration credentials? For Discovery credentials = > we have windows , linux , vmware , snmp to be create separate credentials How we can create for orchestration ?
Team,I remembered there was a link on Partner portal (some where), where you can select the best matching solution for your customer. It was kind of set of questions with drop down lists and answering/selecting different values, you can find out what...
Hi, would anyone know how to check the OOTB mapping for fields in the SG Tanium connector? We added the Last Logged On field to the Tanium view, but it doesn't appear to populate any of the Computer CI fields in ServiceNow. Is there a table where I c...
Hi Team, After Post Clone I am not able create new Service Account(cmdb_ci_cloud_service_account), It is showing invalid insert. Though I have added the cmdb_ci_cloud_service_account table in exclude and preserve table post clone the service account...
Hi All, I was asked to implement Vulnerability Response for a client who manages their CMDB in a different ServiceNow instance. The requirement is to sync that CMDB data in the new instance for VR implementation. Also this instance don't have discove...
Hi, We have apache web server (Linux based) and using MySql as google cloud database service. Web servers are connecting to database using .php file , please advise how can we create servicemap with application end point as web server.
I understand that ITOM certification has discovery, service mapping, event management, cloud provisioning and governance. Is there any other certification in ITOM?
I'm doing the service mapping and Im getting the below error message. I see that the IP Address and host is in the CMDB, but i dont know how to add it to the service map.Can someone help me please? Failed to identify CI due to the host 14.x.x.x lacki...
We tried the Data Retirement and Archival in the PDI in Tokyo version and it worked fine. However, while configuring the same in the project instance(also in Tokyo) even after running the scheduled jobs the Retirement and Archival is not working as e...
