How Oracle Database Discovery Works. Any implementation steps will be helpful
How Oracle Database Discovery Works. Any implementation steps will be helpful
Forum Posts
Resolved! Where can I see all CIs related to an Application Service?
BackgroundWe are using Service Mapping and Calculated Application Services for a Customer in order to have Event Management to report issues on an Application. This works good but I'm struggling to see where this data is stored. Even though all relat...
Resolved! How to make one ui_reference field dependent on another ui_reference in a UI Page
I have 2 UI reference fields in a UI Page - Assigned To- Assignment Group I want to show list of assignment groups based on assigned to selection. Is there a way to do that in a UI Page? Is there a way to call a custom javascript that does this? ...
EM Self Monitoring
HI, I am looking for best practices for the EM Self Monitors? Also its not clear what steps we need to perform to rectify these Alerts / Incidents which are raised from these monitors Sr NoNameDescription1Connector's Idle state monitoringThis monitor...
Resolved! Deploying ACC into Windows - Local Account for service - change password on next logon
Hello,We are deploying the ACC using SCCM on Windows devices.Everything is installed perfect but the service never starts by the error "Logon failure".We could confirm that the local account created has enable "change password on next logon".We read ...
Resolved! where are event management logs stored?
There is a setting in event management to turn on logging but I can't find where those logs actually are?
Resolved! K8s Discovery
we have all the setup configured for Openshift discovery, I have got the service account redy, bearer token ready, does any have the idea to setup the configuration,
Resolved! SEVERE *** ERROR *** Can not parse content
Restarted MID server (due to it appearing hung thanks to a discovery job). Noticing the following error in agent.0.log: how do we determine what is causing that fatal? 11/04/20 05:07:41 (622) Worker-Standard:ServiceDiscoveryProbe-3286778d1b9ce0108...
Mid Server issues after cloning of instance
Hi, We cloned the DEV instance, and we lost the 'Mid User', later we created new user with old user id and new password. added that is config,xml file. did restart, Invalidate and Validate, now we are seeing 3 issues. like below- 1. 'User XYZ associ...
Error "User credentials cannot be used for local connections" while discovering MID Server
Hello folks,I am trying to discover a server which is our MID Server. When i am trying to test the credentials, its displaying "Connection successful" whereas when i am discovering it via Discovery its giving me error as "User credentials cannot be u...
Certificate Management:pki_admin does not have access to modify fields on unique certificate records
We are working to implement Certificate Inventory and Management in the near future. in testing, we've run into a challenge. Users with role sn_disco_certmgmt.pki_admin are unable to modify allowed fields on the unique certificate records (cmdb_ci_c...
What role need for user to create a Change request?
Hello, We are new to ServiceNow. We are recently adopting a Change request in our environment to use. But I'm having an issue with the tech accessing the Change Request form in their backend portal. Techs have the Itil, sn_change_read, and sn_cha...
how to populate data dynamically into choice list which belongs to 2 tables
Hello Everyone, I am trying to populate data into choice field from the table and i have no idea how to do this. My issue is: I would want to select the typer of share and when i click on file share in the second choice list i would want to populate...
Automated way to disable/retire CIs not updated for 45 days
We are currently using SCCM to pull in assets, and just kicked off a project to begin utilizing discovery. We have a bunch of retired assets that were previously pulled into our instance that are now retired. We're looking for a way to automate chang...
Issue with Service Graph Connector for AWS in ServiceNow
Hello, Good Day! I'm trying an integration using Service Graph Connector for AWS. I have an AWS Trail Account.I have performed all the steps mentioned in KB1220597 and configured the properties in ServiceNow. While Running the Import Sets get the bel...
