Storage Discovery 3PAR 8440

[abusch]

Has anybody discovered a 3PAR 8440, OS version 3.2.2 ?

We are new to storage discovery.   I've created the CIM credential in ServiceNow and granted it admin privileges on a sub-prod device.   Are we doing something fundamentally wrong?   Or do we need to do some extra work to support this device? The CIM probe is returning:

<results error="CIM_RegisteredProfile{{RegisteredName='Array'}}.CIM_ElementConformsToProfile{{ResultClass:'CIM_ComputerSystem'}}.ElementName - CIM_RegisteredProfile - CIM_ERR_INVALID_NAMESPACE: interop" probe_time="117"><result/>

Thanks,

Tony

[doug_schulze]

Try adding a probe parameter to the probe...

socket_timeout

Value: 500000

[Niranjan Danda]

Hi doug,

Thanks for your suggestion.

I have tried to increase the timeout as you mentioned but still getting thye same warning and couldn't   identify the wbem service. Is there any setting to be configured on CIM server part so that it will allow the query and give response.

Please let me know if any suggestions.

Thanks,

Niranjan.

[Niranjan Danda]

H Eric,

I am trying to discover 3par storage devices and stuck at the same warning: "TPD_StorageSystem{CreationClassName='TPD_StorageSystem',Name='2FF70002AC006DDD'}.CIM_HostedShare.* - CIM_HostedShare - CIM_ERR_INVALID_PARAMETER: CIM_HostedShare".

Please let me know if you have resolved this issue.

Thanks in advance,

Niranjan.

[terrywang]

This is PRB690012 & KB0598562

This problem has been researched and fixed in Jakarta.   A workaround is available for Istanbul and Helsinki but applying it requires manual intervention by ServiceNow Customer Support.

[terrywang]

This is PRB690012 & KB0598562

This problem has been researched and fixed in Jakarta.   A workaround is available for Istanbul and Helsinki but applying it requires manual intervention by ServiceNow Customer Support.