We have "“SUSE Linux Enterprise Server for SAP Application” software deployed on many of the linux servers. After discovery, those servers are updated in the CMDB and from CI - related lists, we can see the specific software in the software installat...
Hello Team, I need some help from you experts , I think I am good in other stuffs in discovery like working on credentials , mid server issues , running discovery, fixing error in discovery troubleshooting and so on ....... But I am facing too much...
HI Team, I am using Before Insert BR to auto-populate/save the 3 fields on the child task which I am getting it by gliding the parent i.e customer_project as below: Other than manually creating the task, there is also a way task is getting created...
Hello, I want to set select Window server ci's to retired so that Discovery no longer reports then as stale. From information gleaned on the CMDB, Discovery and CSDM it looks like the way to show a ci as retired is to set the Operational Status to No...
I have created a custom field on server table and populated its value using background script.But after some time field is getting updated to blank by discovery mid server user.Can someone tell what could be the issue?
We do have 2k application which need to be ondoarded to service mapping. WOuld like to know what is the best approach for this and before we proceed would like to know what challenges will have for all applications in one go ?
HI, Where do i get the out of box SQL queries ServiceNow uses to import data from SCCM? Many Thanks
This is the first time the Security team has seen this alert as suspicious. Attached Event
Hello friends, When troubleshooting service mapping and running discovery on maps, ServiceNow picks a random MID server that has "Service Mapping" added to the supported application tab on the MID servers. We have a few AWS MID Servers that we are pl...
I joined newly in a company n taking KT on azure discovery and mssql.what kind of questions should I ask to get more information on discovery
Having issues with Azure Monitor push connector. Azure recently introduced a feature where you can send test payloads to Action Groups. This is helpful and confirms that I can receive Azure Monitor alerts of all types, except Billing. They haven't y...
Can we do an in-place OS upgrade from 2016 o 2019 on the MID servers? Any impact to the existing MID server setup or configuration? Does the MID server work without any effect?
How to create Dynamic CI group what is the benefit and purpose of doing it?
Hi fellow community, I am planning on taking the CIS - Service Mapping certification exam. Can any of you that already passed it advise me briefly regarding what to expect ? Which topic of SM is the most asked about ? I got the Service Mapping book p...
Hi All I need a help on the below requirement. I have created a catalog item "maintenance request" and created one custom table called "Customer notifications". The Variables that are created on the catalog item like lob and customer if the values of...
