Storage Discovery Pre-requisutes

[skamath]

I am bit new to Service Now Discovery.
Wanted to know what are the pre-requisites for storage discovery ...i.e credentials, ports etc ?

Would be really helpful if someone can share the experience on how to get this done.

[dturner]

we use a Linux box with something called Data ONTAP SMI-S Agent installed to it. (http://www.netapp.com/in/company/leadership/industry-standards/smi-s.aspx)

We then scan that Linux server and it picks up the NetApp storage appliances. I've attached an image of what that discovery looks like.

I created a new discovery behavior called NetApp which uses the functionality definition of SLP & CIM. Also, I had to create a "CIM" type of credential for the 'root' user of ONTAP (not the Linux box but the software; both have login accounts).

So, if your storage admin has no issue with ONTAP that is a good way to discover NetApp devices.

[skamath]

Thanks a lot.

Also it would be really helpful if we have any document which lists the supported devices for storage discovery.

[doug_schulze]

If the device meets these requirements then we should be able to discover it..

http://wiki.servicenow.com/index.php?title=CIM_Discovery#Storage_Components

[pvijaysen]

Did you get any relationships for the storage devices like server to application or any?