Resolved! netmask size for discoverable networks
I have configured network ip with 32 bit network mask but it is not considering all ips.
Forum Posts
Orphan Relationships are being created for Storage Server of type Discovers::Discovered from.
We recently did a cleanup of Orphan Relationships where child or parent are missing. Now we have found that snowmid-discovery is creating Orphan Relationships, where child is a storage server, type is `Discovers::Discovered from` and the Parent is Mi...
Adding variant in mapping table not changing company record to Normalized = false
Hello,We have one issue there is company record which is set to Normalized = true at time of creation.But we found it is variant of one normalized company.We added variant in cds_client_mapping table, and normalized company name appearing in company ...
service now support SCEP and ACME protocols in the case of certificate management
is ServiceNow added support for SCEP and ACME protocols ?
How to change Normalized=True to Normalized=False on a company record?
have reached my understanding of how this part of ServiceNow works…In the company table I have Dell.Inc and Dell Inc. as a company records. If I create a new computer record, I can select both Dell.Inc and Dell Inc. as the manufacturer. The referenc...
Cannot see Relation when using agent client collector
Hi Community, I implemented Cloud Discovery by using agent client collector. Before installing in the customer's environment, I implemented it in my PDI.(I cannot use agentless method because of my customer's security policy.)I checked that the Cloud...
Resolved! Import of Excel file fails with error: file is too large to be loaded on this instance
Scheduled import for a large excel file is failing. Error message is: File /glide/nodes/rttmsdev001_16009/bin/../tmp/ids2151ecbdc556e100d3a2862e2daae3e9.tmp is too large (63660544) to be loaded on this instance
When to use Traffic Based discovery with Pattern Based mapping?
How To - Top Down Service Mapping - YouTube I recently took over the service mapping efforts at my company and had a follow up question about this Service Mapping video on Youtube. Specifically about utilizing Traffic Based mapping to compliment Patt...
Resolved! Adding target to blacklist. No valid credential found for type [Windows] .
I am getting 'adding target to blacklist' error. But when I run following powershell command from MID Server host I am getting authenticated for the same credential. gwmi win32_operatingsystem -computer 192.168.x.x -credential 'domain\username' What...
Linux Discovery - SSH Private Keys (Copy Public Key on MID Server host)
Hi All,We are configuring ServiceNow Discovery in order to discover Linux Server. We are using a MID Server deployed on a Windows machine. Based on this KB Article (How to use SSH Key based authentication for Discovery - Support and Troubleshooting),...
Resolved! Stop de-duplication tasks
We switched over from the legacy CI identification scripts to the new Identification and Reconciliation engine for the CMDB. At first, the de-duplication tasks we useful and pointed out a few errors that we had. However, every false positive keeps re...
Resolved! Issues with Jamf Service Graph after upgrading to version 2.13
Since upgrading our Jamf plugin to version 2.13, we are unable to execute the 'SG-Jamf Computer' scheduled data import. When we attempt execution, the entry in the progress workers shows the following message: ConversionError: The undefined value has...
Resolved! can Infoblox devices be discovered?
Hello, can Infoblox devices be discovered? Can Infoblox device be discovered like any other device ? what port and protocol will be used. We are not looking to integrate infoblox and Snow. Thanks, kranthi.
How to Trigger flow when a record is created or updated in import set table
Hello, I have an import set table wherein data gets imported periodically. I have created a flow in designer to get triggered when a new record is created or updated in import set table and Run the action - update the "target record" in import set ta...
Fixed filter on workspaces
Dear community, I'm looking for a way to block users to remove the filter in a list on Workspaces. The documented "Restrict filters and breadcrumbs with fixed queries" (https://www.servicenow.com/docs/csh?topicname=t_RestrictBreadcrmbsWFixedQueries....
